Michelle de Silva

Co-Founder

Colombo, Western Province, Sri Lanka33 yrs 3 mos experience
Highly Stable

Key Highlights

  • Over 30 years in Banking and Finance
  • Award-winning public speaker and trainer
  • Expert in financial advisory and customer experience
Stackforce AI infers this person is a seasoned professional in Banking and Finance with expertise in customer experience and transformational coaching.

Contact

Skills

Core Skills

CommunicationLeadershipMarket AnalysisBusiness Relationship Management

Other Skills

Public SpeakingCreative StrategyCustomer ServiceInterpersonal CommunicationTeam LeadershipContent CreationCore BankingBusiness Analysis

About

My career in Banking spanning over 30 years of business in the network has taken me across different segments of society, helping understand the social and financial needs of each of these groups giving me an amazing insight & experience in financial advisory, business mobilization & customer experience. I’ve been fortunate to have had the right opportunities in taking up bigger responsibilities enabling my skills as a strategist & visionary leader. Along side my career in Banking and Finance, my passion for public speaking has led me to the stage where the joy of inspiring an audience and the thrill of competition has helped me push my boundaries and put me on a path of self discovery, Learning and growth. As a professional Banker, wife, mother & daughter my lifelong experiences form a well of inspiration that help impact lives through transformational coaching which has opened a whole new world of purpose and passion.

Experience

33 yrs 3 mos
Total Experience
33 yrs 2 mos
Average Tenure
0 mo
Current Experience

Self-employed

Coach, Consultant, Trainer and Speaker

Apr 2026Present · 1 mo · Sri Lanka · On-site

  • I believe change happens when there is self awareness. Not just for self but also for others. Our families, work places, communities. It brings Clarity Courage and Conviction to do our best work!
  • Through my own journey of self awareness I believe I create more impact from the outside!
CommunicationPublic SpeakingCreative StrategyCustomer ServiceInterpersonal CommunicationLeadership

Hatton national bank plc

9 roles

Head of Private Banking

Promoted

Aug 2023Apr 2026 · 2 yrs 8 mos · On-site

Market AnalysisPublic SpeakingTeam LeadershipCommunicationCreative StrategyBusiness Relationship Management+1

Senior Manager Head of Club HNB

Promoted

Jan 2021Aug 2023 · 2 yrs 7 mos · On-site

Market AnalysisBusiness Relationship Management

Branch Manager

Mar 2016Jan 2021 · 4 yrs 10 mos · On-site

Business Relationship Management

Branch Manager

Jun 2013Mar 2016 · 2 yrs 9 mos · On-site

Business Relationship Management

Branch Manager

Jan 2012Jun 2013 · 1 yr 5 mos · On-site

Business Relationship Management

Branch Manager

Promoted

Jul 2006Jan 2012 · 5 yrs 6 mos · On-site

Business Relationship Management

Assistant Manager

Promoted

May 2003Jul 2006 · 3 yrs 2 mos · On-site

Junior Executive

Promoted

May 1998May 2003 · 5 yrs · On-site

Banking Assistant

Feb 1993May 1998 · 5 yrs 3 mos · On-site

Education

Institute of Bankers of Sri Lanka - IBSL

Associate's degree — Banking and Financial Support Services

Postgraduate Institute of Management (PIM)

Certificate in Management

Securities and Exchange Commission (SEC) of Sri Lank

Investment Advisers certificate — Wealth Management

International Coaching Federation

Professional Certified Coach (PCC) — Transformational Coaching

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