Jul 2025 – Jan 2026 · 6 mos · Mangaluru, Karnataka, India

• Serving as the Acting Head of Salesforce Technology, leading all new Salesforce engagements with clients—defining solution strategy, architecture, and execution plans.
• Represent the organization as part of the campus placement team, helping identify and onboard fresh talent for technical roles.
• Responsible for interviewing and training Salesforce developers, ensuring skill alignment with project and organizational needs.
• Managing dual responsibilities with a full-time role as a Salesforce Lead, handling a high-performing team and leading multiple internal Salesforce projects to drive operational efficiency and digital transformation across the organization.

Nov 2022 – Jul 2025 · 2 yrs 8 mos · Mangaluru, Karnataka, India

Apr 2021 – Oct 2021 · 6 mos · On-site

• Led Salesforce projects including Iron Systems and Terafina, delivering robust and scalable solutions that enhanced user experience.
• Developed custom Apex Classes, Visualforce Pages, and Triggers, ensuring high system reliability and performance.
• Facilitated team training and knowledge sharing sessions, fostering a culture of continuous learning and improvement.
• Streamlined development processes, achieving a 20% increase in project efficiency.

May 2019 – Mar 2021 · 1 yr 10 mos · On-site

• Developed custom Salesforce solutions using Apex Classes, Visualforce Pages, and Triggers to meet client requirements.
• Configured Salesforce settings, including workflows, process builders, and validation rules to enhance system functionality.
• Integrated Salesforce with external systems, ensuring seamless data flow and improved operational efficiency.
• Collaborated with business stakeholders to gather requirements and translate them into technical specifications.
• Provided technical support and troubleshooting for Salesforce applications, ensuring minimal downtime and user satisfaction.
• Created and maintained documentation for Salesforce configurations, customizations, and integrations.

Oct 2021 – Nov 2022 · 1 yr 1 mo · Hyderabad, Telangana, India · Remote

• Directed a team of 20 developers in the development of Apex Classes, Flows, and Lightning Web Components (LWCs).
• Optimized Salesforce profiles and permissions, resulting in a 20% improvement in system performance.
• Delivered multiple projects on time and within budget, earning commendations from clients for quality and efficiency.
• Executed data migration strategies, ensuring seamless data transition and system interoperability.

Sep 2017 – May 2019 · 1 yr 8 mos · Mangalore Area, India

• Led a team of 6 as Application Primary for Apple Production Support, maintaining high system availability and performance.
• Resolved critical issues within SLA, ensuring minimal downtime and disruption to business operations.
• Implemented regular security updates and maintenance tasks, ensuring data security and compliance.

Mar 2015 – Jun 2017 · 2 yrs 3 mos · Mangalore Area, India

• Led Java-based billing and inventory projects, aligning with client requirements and delivering on-time solutions.
• Designed and implemented data integration modules, improving data accuracy and flow.
• Provided technical guidance and leadership to junior engineers, ensuring successful project delivery.

Oct 2013 – Jan 2015 · 1 yr 3 mos · Thiruvananthapuram, Kerala, India · On-site

• Developed Teradata, Java, and ETL solutions, designing and coding major features independently.
• Improved process efficiency through the implementation of ETL best practices.
• Delivered automation projects and tools, reducing manual effort and increasing productivity.