VIJAY KUMAR

Customer Success Manager

Bengaluru, Karnataka, India10 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in disaster recovery and backup solutions.
  • Strong interpersonal skills with a focus on customer success.
  • Hands-on experience with multiple operating systems.
Stackforce AI infers this person is a Customer Success Engineer in the SaaS industry with a focus on data protection and recovery.

Contact

LinkedIn

Skills

Core Skills

Voice Of The CustomerDisaster RecoveryReliability

Other Skills

Transport Layer Security (TLS)IT EscalationDebuggingInterpersonal SkillsSite Reliability EngineeringSystems AnalysisHigh AvailabilityBackup SolutionsWindows ServerVMware ESXStorage Area Network (SAN)Network-Attached Storage (NAS)Microsoft PowerPointMicrosoft WordMicrosoft Office

About

work for a company called "Rubrik" which is a back and recovery application. Have hands on experience on Windows home, server OSX operating systems with good knowledge on troubleshooting issues with hardware and software. Have the ability to Backup and Recover data during emergency. learning SQL.

Experience

10 yrs 6 mos
Total Experience
3 yrs 6 mos
Average Tenure
4 yrs 5 mos
Current Experience

Rubrik

3 roles

Senior Customer Success Engineer ll

Feb 2026 – Present · 3 mos

Voice of the CustomerTransport Layer Security (TLS)IT EscalationDebuggingInterpersonal SkillsSite Reliability Engineering+4

Senior Customer Success Engineer

Promoted

Mar 2024 – Feb 2026 · 1 yr 11 mos

Transport Layer Security (TLS)Voice of the Customer

Customer Success Engineer

Dec 2021 – Mar 2024 · 2 yrs 3 mos

ReliabilityTransport Layer Security (TLS)

Commvault

Customer Service Team Lead

Mar 2020 – Dec 2021 · 1 yr 9 mos · Bengaluru, Karnataka, India

ReliabilityVoice of the Customer

Microland limited

2 roles

Senior Analyst

Promoted

Dec 2015 – Mar 2020 · 4 yrs 3 mos

ReliabilityVoice of the Customer

Technical Support Analyst

Nov 2015 – Mar 2018 · 2 yrs 4 mos

ReliabilityDebugging

Education

K.S institute of technology

Jan 2011 – Jan 2015

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