Jan 2022 – Jan 2025 · 3 yrs · Singapore

• Partner at EY focused on helping world's leading financial institutions and Buyside firms by leveraging EY's global network, and assets across all service lines including consulting, strategy and transactions, tax services, and assurance.
• Led and delivered large-scale transformational engagements across technology, data/AI, payments, risk, workforce advisory, wealth management, tax, M&A and strategy for global banks and corporations.
• Built and scaled the APAC Payments practice.
• Consistently achieved client quality scores of 9+/10.
• Client Partner for multiple global institutions across APAC; collaborated closely with cross-functional and offshore teams.

Jan 2019 – Jan 2021 · 2 yrs

• Recipient of IBM’s “Global Coin” in 2019 for Leading through a Client Lens and delivering sustained growth across every brand area (consulting, cloud, managed services, and software).
• Lead over 600 client-facing, consulting, and delivery team members across Asia focused on IBM’s most strategic Integrated Account.
• Responsible for turning around the business performance, resetting client relationship and building industry eminence for IBM in Banking and Financial Markets especially with C-suite decision-makers.
• Member of IBM’s Global Managing Director Council as well as Global Markets Council responsible for shaping and executing the strategy to accelerate IBM’s business transformation to a Hybrid Cloud and Cognitive (Data/AI) solution provider.
• Member of IBM’s prestigious Global Industry Academy responsible for bringing industry insights to IBM while amplifying the voice of client, and workflow knowledge of Banking and Financial Markets.

Jan 2013 – Jan 2018 · 5 yrs · Hong Kong SAR

• Responsible for client business in the region including end to end client experience, account management, market development, regional strategy, service, sales, operations and technical functions.
• Lead the business turnaround at F&R Asia with 16 positive net sales quarters, sustained revenue growth, and improving operating leverage while delivering number of industry-first solutions using Big Data, AI, Blockchain, Algo / Robo / High Frequency Trading tools, & Enterprise feeds, across Corporates, Treasury Markets, Risk / Compliance, & Buyside customers. Asia EBITDA contribution grew by over USD 235M p.a. from 2013 to 2018 while revenue grew to over USD 1.4Bn p.a during this period.
• Member of the Global Operating Committee for Thomson Reuters and Chairman of the Global Operating Leadership Team for Financial & Risk business. Chairperson for the Asia Operating Committee for the business. As the senior-most Executive for Thomson Reuters in Asia, chaired the Regional Franchise Forum, and Corporate Responsibility & Inclusion Asia Council for the firm.
• The Financial & Risk business is recognized as a pioneer and market leader in the region for delivering trusted and unbiased Intelligent Information and solutions to the industry.

Jan 2009 – Jan 2013 · 4 yrs

• As Region Head of Client Sales Management in Asia Pacific (16 countries), responsible for driving strong revenue growth while delivering a world-class experience to Citi’s Corporate, Public sector and Non-Bank Financial Institution clients.
• Lead the sales and client management functions for Treasury and Trade solutions business across Asia Pacific. Responsible for structuring, and delivery of best-in-class Global Treasury, Payments, Liquidity Management, Cash Management, Supply Chain, and Trade Finance solutions.
• Successfully led Asia business to become the highest performing sales region at Citi while growing Asia Client Revenue to USD 2.3Bn p.a..
• 4 times Global Chairman’s Club, and 2 times “Top Gun” award recipient at Citi.
• Strong senior level (Regional / Global Treasurer, CFO) relationship with Enterprise clients in the capacity of a trusted advisor built over many years of consistent delivery.
• Regional Executive member of the Global Balance Sheet Optimization Committee, and Global Investment Council.
• Responsible for skills development for Citi’s client facing staff in TTS, Asia Treasury Advisory Group, and Global Client Management functions for Asian parented clients.
• Also responsible for championing and driving Citi’s Client Excellence initiatives across Transaction Services in Asia, and represent Voice of Client to drive investment prioritisation and new innovations within Citi.

Jan 2004 – Jan 2009 · 5 yrs

• Responsible for managing and leading Citi’s Cash Management and Trade business with its Multi-national clients in Asia Pacific.
• Manage and lead Regional Sales Teams and Proposal Unit in Asia Pacific. The team comprised senior-most sales consultants in Asia, and focused on Pan-Asia, Multi-Country Cash Management, and Trade solutions. Responsible for business acquisition, and retention in a matrix, multi-cultural environment.

Jan 2001 – Jan 2003 · 2 yrs

• Responsible for end-to-end management of the Product lifecycle for Payments and Alliances businesses across the Standard Chartered Group. Managing development and implementations of solutions over proprietary, Host-to-Host, and Internet channels for the Bank.
• Successfully defined, designed, and implemented first ever internet-based payments platform for Institutional Clients in the history of Standard Chartered Bank.
• Manage and lead cross-functional cross-geographic teams to successfully implement solutions for the Bank on schedule and within budget. Work with sales teams across countries to identify business opportunities and develop solutions.
• Responsible for the establishment, roll-outs and trainings on the solutions. Establish operational & technological relationships with Alliance Banks in non-presence countries to deliver seamless solutions to the regional customers.

Jan 1999 – Jan 2001 · 2 yrs

• Manage Product Management and new Product Development for Corporate & Institutional Bank across Middle East & South Asia (MESA).
• Lead the set-up of SCB’s transactional banking businesses in number of growth markets including Bahrain, Qatar, Sri Lanka, and Lebanon. I also lead the design and development of the entire core banking system for SCB Corporate and Institutional Bank in Middle East.
• Responsible for new product rollouts in the region. Packaging, positioning and management of Transactional Banking products including clearing and trade products.
• Manage local project resources in various countries. Identify business opportunities across the region and translate into marketable solutions. Co-ordinate product launches and conduct internal/external research to determine product feasibility.

Jan 1996 – Jan 1999 · 3 yrs

• Lead the set-up of Cash Management Business for Standard Chartered Bank in India as a start-up.
• Built the business to scale with Professional Management, and Marketing of Receivable and Liquidity management products in India and South-East Asia.
• Responsibility of Packaging, Positioning and Managing P & L of existing products. Conceptualisation, Development and Launch of New products.
• Responsible for New Business Development for the unit and maintenance of existing revenue.