Sumit Rai

Operations Associate

Mumbai, Maharashtra, India6 yrs 5 mos experience

Key Highlights

Proven track record in managing collections.
Strong team leadership in financial services.
Expertise in customer relationship management.

Stackforce AI infers this person is a Collections Management professional with experience in the financial services sector.

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Skills

Core Skills

Customer Relationship Management (crm)

Other Skills

EnglishCollection MaintenanceCustomer ServiceThird Party CollectionsTravelPlaying CricketCricketComputer LiteracyHindiCash ReceiptsHobbiesCommercial VehicleCollection manager

Experience

6 yrs 5 mos

Total Experience

2 yrs 7 mos

Average Tenure

1 yr 2 mos

Current Experience

Bajaj auto credit limited

Assistant collection manager

Feb 2025 – Present · 1 yr 2 mos · India

collection manager

Customer Relationship Management (CRM)

Bajaj auto credit ltd.

Assistant Manager Collections

Feb 2025 – Present · 1 yr 2 mos

Currently handling collection agency of three wheeler loan. Handling 15 FO’s team. Proper follow up with the regular & default customers. Maintaining daily collection MIS.

Mahindra and mahindra financial services limited

Senior Collections Executive

Jan 2024 – Feb 2025 · 1 yr 1 mo

Interaction with bank officials for identifying defaulters. Recovery of cash from the customers and depositing in banks. Recovery of vehicles basis default buckets. Proper follow up with the regular & default customers. Responsible for Three Wheeler collection portfolio.

Tata motors finance

Collections Executive

Oct 2019 – Dec 2023 · 4 yrs 2 mos

Interaction with bank officials for identifying defaulters. Recovery of cash from the customers and depositing in banks. Recovery of vehicles basis default buckets. Proper follow up with the regular & default customers. Responsible for commercial vehicle (PRIVATE CAR, CV, CE ) collection portfolio.