Jul 2022 – Feb 2024 · 1 yr 7 mos · Raleigh-Durham-Chapel Hill Area

• Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
• Thousands of freight and cargo containers are now being moved internationally via Expedock every week through our technology that eliminates inefficiencies by automating the manual processing and inputting of data into various systems at 100% accuracy guaranteed.
• Our international team of Stanford AI experts and logistics executives, backed by Tencent Holdings co-founder Liqing Zeng, Bain Capital, and Pear, among others, is committed to transforming the future of supply chain and logistics, one business at a time.

Oct 2021 – Jul 2022 · 9 mos · Raleigh, North Carolina, United States

Jul 2020 – Oct 2021 · 1 yr 3 mos · Raleigh, North Carolina, United States

May 2019 – Jun 2020 · 1 yr 1 mo · Raleigh-Durham, North Carolina Area

Nov 2014 – Feb 2018 · 3 yrs 3 mos

• Program Highlights (2017):
• Achieved 126% to New Logo + Expansion Revenue team goal
• Team averages 114+% on Productivity metrics
• Team averages 60+% joint calls (DSM + AE)
• As a District Sales Manager (DSM) for the Raleigh-Durham market, I was responsible for the development of our District Sales Team, the consistent and effective growth of the District Sales Program, and the growth of each product and service within the district as well as driving collaboration with the global network. We achieved this by successfully positioning the Expeditors technology platform (SaaS) and value selling information-based supply chain services.

Jan 2014 – Nov 2014 · 10 mos

• Highlights:
• Produced 118% of revenue goal in territory that had historically fallen short.
• Displaced incumbent competitors by utilizing proprietary “Lights On” process to highlight solutions.
• Awarded “Sales Certification – Level 1” three months ahead of schedule.
• Major Duties and Responsibilities:
• Manage and organize work efforts to exceed sales plan as developed in conjunction with local management.
• Achieve sales goals through hands-on market planning, personal sales execution and development of business relationships with key customers, new business and retention.
• Maintain constant familiarization of product offerings and developments.
• Attend local branch sales meetings and contribute strategic information to the team including key results from your past weeks calls, updates on current target accounts and a review of week's key upcoming calls.
• As a District Sales Executive, I was responsible for a designated territory within the applied areas. I was responsible for prospecting, cold calling, and qualifying potential clients. In conjunction with local management, I proposed customized logistic solutions to the customer, closed business, and assisted in the implementation and retention of business.

Feb 2010 – Aug 2013 · 3 yrs 6 mos · Greater Memphis Area

• Managed 20+ inside sales reps. Responsible for campaign production, budgets, incentive plan & coaching/development of associates.
• Highlights:
• Managed a multi shift team ranging in size from 10 – 30 account managers with sole accountability for success.
• Daily 1 on 1 coaching to drive metrics and revenue growth while consistently exceeding revenue & retention
• quota.
• Led team of 20 account managers to a decisive victory over two opposing teams in 6 month long
• national sales blitz.
• Pioneered and managed “Peer Mentor Group” that partnered tenured, successful agents with new
• hires. Program helped to lower new agent attrition and boost NPS for call center employees.