Swapna Sahu

Business Analyst

Bengaluru, Karnataka, India7 yrs 7 mos experience

Key Highlights

Built interactive dashboards improving KPI visibility by 40%
Automated reports enhancing efficiency by 40%
Expert in SQL and Data Visualization tools

Stackforce AI infers this person is a Data Analyst with expertise in E-commerce and Finance analytics.

Contact

Skills

Core Skills

SqlData VisualizationData Analysis

Other Skills

Extract, Transform, Load (ETL)DashboardsNumPyPandas (Software)Requirements AnalysisPower BiTableauRequirements GatheringData ManipulationDAXGoogle BigQueryKPI ReportingData GovernanceData QualityProblem Solving

About

With 4+ years of experience as a Data Analyst, I believe data is useful only when it tells a clear and meaningful story. I work on turning raw data into simple, actionable insights that help teams make better decisions. My core skills include: 📊 Power BI & Tableau – Building interactive dashboards that turn complex data into insights . 🔎 SQL – extracting and transforming data efficiently 🐍 Python – analyzing data and automating tasks 📈 MS Excel – quick analysis and reporting My approach is straightforward: understand the requirement, clean the data, and build dashboards that answer the right questions. I always focus on making reports simple, clear, and useful for the end user. I enjoy solving business problems using data and continuously improving how data is presented and used. 🎯 Open to Opportunities Currently seeking opportunities as a Data Analyst / Business analyst / Power BI role . 📩 Let’s Connect Feel free to connect with me on LinkedIn or reach out at swapnasahu2088@gmail.com.

Experience

7 yrs 7 mos

Total Experience

1 yr 3 mos

Average Tenure

Current Experience

Learnvista pvt ltd

Data Analyst

Apr 2025 – Feb 2026 · 10 mos · Bengaluru · Remote

Built interactive Power BI and Tableau dashboards analyzing e-commerce sales, product demand, and inventory performance,improving business visibility of KPIs by 40%.
Wrote complex SQL queries across multiple relational tables to analyze transaction data and improve reporting accuracy by 30
Performed data cleaning, transformation, and validation to prepare datasets for advanced analysis and reporting.
Built automated KPI reports tracking revenue growth, product performance, and inventory turnover, reducing manual reporting effort by 35
Collaborated with stakeholders to translate business requirements into dashboards and analytics solutions, improving data-driven decision making

SQLData AnalysisExtract, Transform, Load (ETL)DashboardsNumPyPandas (Software)+11

Mresult

Analyst

Feb 2023 – Sep 2024 · 1 yr 7 mos · Mumbai · On-site

Analyzed investment and portfolio datasets across equity, mutual funds, and customer investment products to identify trends and support business performance monitoring and product strategy.
Developed and maintained Power BI dashboards and reports to track and monitor customer investments, portfolio performance, and product adoption, revenue-impacting metrics - empowering leadership to make data-driven product and policy decisions.
Automated periodic reports using SQL and Python, improving reporting efficiency by 40% and enabling faster decision cycles.
Conducted data cleaning and statistical analysis to identify behavioral patterns, root causes of attrition, and performance drivers across customer segments.
Partnered with Product, Tech, and Operations teams to define key metrics, implement data models,and improve customer segmentation and implement analytics solutions.
Translated complex data into actionable insights, supporting product optimization, customer engagement, and revenue growth initiatives.

SQLProblem SolvingRequirements GatheringExtract, Transform, Load (ETL)Requirements AnalysisData Manipulation+15

It source technologies pvt. ltd (on site: iifl capital services limited),

Senior Customer Support Analyst

Nov 2021 – Dec 2022 · 1 yr 1 mo · Mumbai · On-site

SQLPower BiRequirements GatheringExtract, Transform, Load (ETL)Data ManipulationData Analysis+4

Alpha plus technologies pvt. ltd

Application Support Executive

Jan 2021 – Oct 2021 · 9 mos · Mumbai · On-site

Cnergyis infotech india pvt. ltd.

Customer Support Executive

Jan 2019 – Dec 2020 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

Provided end-to-end support for the HRMIS (Zing HR) application covering recruitment, payroll, and performance managementvprocesses.
Assisted users in troubleshooting and application navigation,improving client satisfaction and operational efficiency.

Amia infotech (onsite:kotak asset management company ltd.)

Customer Support Executive

Feb 2017 – Jan 2018 · 11 mos · Mumbai, Maharashtra, India · On-site

Delivered L1/L2 application support for day-to-day operations, ensuring SLA compliance and timely incident resolution.
Collaborated with development and QA teams to enhance the functionality of the application and resolve recurring issues.

Orient technologies pvt. ltd.(onsite:procter & gamble)

Application Support Executive

Oct 2015 – Feb 2017 · 1 yr 4 mos · Mumbai · On-site

Assisted users with application-related queries, onboarding, and training, ensuring smooth adoption of new features.
Coordinated with development teams to identify bugs, implement fixes, and test applications.