Feb 2023 – Mar 2023 · 1 mo · Hyderabad, Telangana, India · On-site

Jun 2022 – Jan 2023 · 7 mos · Navi Mumbai, Maharashtra, India · On-site

• Monitoring security events from multiple sources, analyze the results and escalate, when necessary, to the appropriate group for remediation.
• Identifying and responding to cyber security incidents, including analysis of event data, to identify and validate security breaches. Involves communicating with member firms and making sound recommendations on mitigation and prevention techniques.
• Actively involved in monitoring the Telecom Devices, Data Centres, Network Connecting & Network Security Devices which are integrated to our SIEM Tools QRadar, McAfee ESM, Wazuh, Apache Superset, Microsoft Sentinel, Microsoft Defender & AWS Guard Duty.
• Actively involved in doing the phishing mail primary & secondary analysis using cofense triage which are reported by users & which we received to our CSIRT mail box.
• Having good knowledge in doing malware analysis which are triggered in Trend Micro XDR & Apex One Consoles.

Dec 2019 – Jun 2022 · 2 yrs 6 mos · Hyderabad, Telangana, India · On-site

• Raising incident with concern teams, respond to the incidents and service requests and bring together additional
• Information to either resolve or escalate the issue to the appropriate teams.
• Making incident report for the previous shift and submitting to Team Lead.
• Take follow ups and closing of the tickets based on the client response.
• Provide communications relating to Security events.
• Monitor and respond to all required operational support Network events.
• Monitoring inbound and outbound traffic for the firewall and investigating events.
• Correlate data by researching logs, analyzing graphs and packet inspection to provide detailed customer reports
• Detecting Suspicious Logs and analyse the logs, create pivot, Charts for easy understandable by Client, Communicating with clients regarding issues.
• Making reports as per client requirements.
• Generating and Making Daily, Weekly and Monthly reports
• Watch Active Channels/ Dashboards and create annotations.
• Hands on experience in monitor events
• Working on assign ticket queue and Understanding and exceeding expectations on all tasked SLA commitments.
• Escalating issues to level2 and management when necessary.
• Watch Active Channels/ Dashboards and create annotations.
• Investigate incidents using Active Channels/ Dashboards/Events/Graphs/Annotations and reports.