Ravi Kumar — Product Manager
Hey there! I'm a Salesforce Developer at IBM, I leverage my 8 Salesforce certifications and 5+ years of Software development experience to deliver high-quality solutions to clients in various industries. Enthusiastic and Proactive Professional with a dual proficiency in Salesforce Administration and Development, specializing in Sales Cloud, Service Cloud, and Salesforce Field Service. Adept in leveraging Salesforce tools such as Flows, Apex,LWC and integrating with external systems. Extensive experience in full-cycle implementation across diverse industries, including Health Services, Insurance, Manufacturing, I can improve Salesforce environment and make it easier to use, less cluttered and automate the tasks that never seem to get done properly. I am passionate about continual growth and learning in the Salesforce ecosystem, and I seek new opportunities to expand my technical skills. ➼ Experience in full-cycle Implementation of Sales, Service Clouds & Experience Cloud. ➼ Strong Understanding Knowledge of Flows & Apex Triggers. ➼ Strong Working knowledge of SOQL, SOSL Queries, Collections. ➼ Development and Maintenance of Exception handling, Batch. ➼ Implementing Security and Sharing Rule at Objects , field and record Level for different Users ➼ Extensive experience of using declarative features like validation rules, Flows, approval processes, sharing rules automation for satisfying business process automation. ➼ Proficiency in SFDC Administrative tasks ➼ Deployment of Fields, validation rules. ➼CRM Strategy: Developing comprehensive CRM strategies to maximize customer engagement and retention. Integration & Automation ➼Performed import/export and quality assurance of data to ensure accuracy 𝗞𝗘𝗬 𝗦𝗞𝗜𝗟𝗟𝗦 𝗜𝗡𝗖𝗟𝗨𝗗𝗘: Salesforce Sales Cloud • Salesforce Experience Cloud • Strategic Planning • Customer Relationship Management,LWC, Aura, REST API, MVC, SOQL, Copado
Stackforce AI infers this person is a Salesforce Developer with expertise in SaaS and CRM solutions.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 7 mos
Skills
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Development
Career Highlights
- 8 Salesforce certifications showcasing expertise.
- 5+ years of experience in Salesforce development.
- Proven track record of successful project delivery.
Work Experience
IBM
Package Consultant - Salesforce (6 mos)
Capgemini
Salesforce Consultant (1 yr 8 mos)
Accenture
Senior Salesforce Developer (1 yr 8 mos)
Infosys Ltd
Systems Engineer (1 yr 9 mos)
Education
Master of Science - MS at Central University of South Bihar
Post Graduate Diploma In Advanced Computing at Centre for Development of Advanced Computing (C-DAC)
Bachelor of Science - BS at Magadh University, Bodh Gaya
Pre university at Central Board of Secondary Education
10 at Central Board of Secondary Education
Internship at Central Institute of Mining and Fuel Research.
