Richard Parker

CEO

Battle, England, United Kingdom19 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 15 years of IT sector experience.
  • Expert in training delivery and curriculum development.
  • Strong leadership in digital and IT standards.
Stackforce AI infers this person is a seasoned IT and Digital Learning professional with a focus on training and consultancy.

Contact

LinkedIn

Skills

Core Skills

It ConsultancyEnd Point Assessment

Other Skills

Curriculum ConsultancyQuality CheckingIQATrainingTraining DeliveryCoachingPerformance ManagementE-LearningRecruitingBusiness DevelopmentPublic SectorStrategyResume WritingEvent ManagementChange Management

About

Having worked within the IT sector for over 15 years, I feel that I have gained the mandatory proficiencies and expertise to enhance any IT Department. I have audited, provided second line mobile data support, provided training (on both a 1-2-1 and group basis) throughout, I have dependably been able to provided all-encompassing and exceptional IT Support. I am adept and familiar in both Windows and Macintosh based computers, and I am confident in the use of all Microsoft products. I have also worked with various database systems including off the shelf and bespoke systems using Microsoft’s CRM and Filemaker amongst others. I have delivered a range of qualifications on both a face-to-face level and via remote working, using online training materials combined with telephone, email and remote desktop support. This involved the creation of my own training materials and workshops, which augmented the existing online training which we had purchased through the British Computer Society; working with the BCS to ensure this was fit for purpose, I was able to initiate a custom programme which was appropriate to our learners.

Experience

19 yrs 2 mos
Total Experience
2 yrs
Average Tenure
3 yrs 3 mos
Current Experience

Tics (trauma informed consultancy services ltd.)

Director - Operations and Digital Learning

Feb 2026 – Present · 2 mos · Remote

  • At TICS, I oversee operational delivery, digital infrastructure, and strategic development, ensuring that all training and consultancy projects are delivered with consistency, quality, and innovation. My approach is grounded in trauma-informed values - creating systems and processes that are compassionate, efficient, and empowering for both practitioners and learners.

Firebrand training

Senior Product Manager

Jan 2023 – Present · 3 yrs 3 mos · Remote

Self-employed

Freelance

Jan 2023 – Present · 3 yrs 3 mos · Remote

  • I undertake a range of different freelance activities including:
  • IT Consultancy
  • End Point Assessment - IT & Digital Standards
  • Curriculum Consultancy
  • Quality Checking & IQA
IT ConsultancyEnd Point AssessmentCurriculum ConsultancyQuality CheckingIQA

Association of employment and learning providers - aelp

2 roles

Chair - Digital & IT Sector Forum

Nov 2021 – May 2025 · 3 yrs 6 mos · Nationwide

  • Supporting the IT & Digital sector training providers to keep up to date about developments within the sector.

Vice Chair - IT & Digital Sector Forum

Sep 2019 – Nov 2021 · 2 yrs 2 mos · Nationwide

  • Supporting the IT & Digital sector training providers to keep up to date about developments within the sector.

Bcs, the chartered institute for it

Digital End Point Assessor

Dec 2020 – Dec 2022 · 2 yrs

Remit training

2 roles

Internal Quality Assurer

Sep 2018 – Dec 2020 · 2 yrs 3 mos

Digital Workforce Trainer

Mar 2016 – Aug 2018 · 2 yrs 5 mos

  • Remit Training deliver structured Apprenticeship programmes in the Motor, IT, Business, Food, Hospitality and Health and Social Care industries across the UK.
  • My role revolves around training and assessing Apprentices in IT User, IT Professional, Digital Marketing, Management, Business Administration and various other roles across England.
  • I am responsible for delivering classroom learning, work-based learning and distance learning across a variety of different subjects and levels.
  • If you have any questions please don't hesitate to contact me.

Beepvine limited

Digital Marketing Manager

Oct 2016 – Jan 2018 · 1 yr 3 mos · Liverpool, United Kingdom

  • BeepVine is a FREE LGBT (Lesbian, Gay, Bisexual, and Transgender) Social Network.
  • BeepVine is a central place for members of the LGBT Community to build friendships, exchange ideas, and connect with other members near and far, we are not a dating or hookup site, instead members refer to us as a "Facebook for the LGBT Community".
  • My role within Beepvine focuses around expanding the online presence and reputation of Beepvine, using both digital and traditional marketing methods.

3aaa - aspire achieve advance

IT & Digital Marketing Assessor (Liverpool)

Dec 2014 – Mar 2016 · 1 yr 3 mos · Liverpool, United Kingdom

  • 3aaa is an outstanding training provider of Apprenticeships in England, specialising in the delivery of Professional Services Apprenticeships such as Technology, Accountancy, Digital Marketing, Financial Services and Business Administration.
  • I assess Level 3 certificates in Professional Competence in IT across Merseyside and Cheshire.

A4e

4 roles

Work Programme Trainer

Promoted

Aug 2014 – Dec 2014 · 4 mos

  • Facilitating Training Sessions for groups of up to 30
  • Providing One – to – One support where required
  • Coaching of Unemployed Individuals
  • Creation of new training materials and programmes
  • Creation and Management of Displays in Centre
  • Networking and Business to Business Sales

Skills Tutor

Jun 2012 – Aug 2013 · 1 yr 2 mos

  • Delivering IT Entry Level 3 Qualification to unemployed adults.

Work Programme Advisor

Jul 2011 – Oct 2012 · 1 yr 3 mos

  • One to One support
  • Employer Liaison and Networking
  • Facilitation of group sessions.
  • Work Programme Super User
  • Work Programme Subject Matter Expert

Tutor

Mar 2010 – Jul 2011 · 1 yr 4 mos

  • Facilitating Training Sessions for groups of up to 30
  • Providing One – to – One support where required
  • Coaching of Unemployed Individuals
  • Creation of new training materials and programmes
  • Creation and Management of Displays in Centre
  • Networking and Business to Business Sales

St john ambulance, merseyside

Assistant / County Staff Officer - ACC Liverpool

Mar 2009 – Jan 2011 · 1 yr 10 mos

  • Responsible for First Aid provision at Liverpool’s ACC
  • Management of Staff and Events across Merseyside
  • Planning of Events
  • Invoicing of Events
  • Generating new business
  • Client Management

Cms computers ltd

Bench Technician

Dec 2005 – Oct 2006 · 10 mos

  • Construction of IT Systems
  • Troubleshooting Hardware and Software Issues
  • On Site Customer Support

Buckingham bingo

Various Roles

Sep 2004 – Dec 2005 · 1 yr 3 mos

  • Responsible for upto £40,000 during shifts as Booksales Supervisor.
  • Repairing and Maintaining Fruit Machines on a daily basis.
  • Responsible for Customer Relations, dealing with any issues that arose whilst undertaking any roles.
  • Responsible for security in the Bingo, including opening up and locking up of the building.

Aa computer repair centre

Office Manager

Jul 2004 – Sep 2004 · 2 mos

  • IT Support
  • Office Handling
  • Client Handling
  • Training on a One to One Basis Both in the Workshop and On-Site

Vodafone

Sales Advisor & City Technical Trainer

Sep 2003 – Jun 2004 · 9 mos

  • Sales Advisor in retail store
  • Store Key Holder
  • Dealing with Paperwork
  • Cash Handling
  • Store Number Two
  • December 2002 - March 2003
  • Vodafone CTS (Newbury) - 2nd Line Vodafone Live Support
  • 2nd Line Support for VF Live!
  • Data connection support
  • Creation of setup guides for Data Connections

Cht solutions

IT Auditor / Support Engineer

Jul 2002 – Oct 2002 · 3 mos

  • IT Auditing / Support
  • System Installation
  • Building PCs
  • Client Liaison

Education

Certification Partners

Internet Business Associate — Internet Technologies

Jan 2018 – Jan 2018

Anglesea Training Services Ltd

TAQA — Vocational Assessing

Jan 2015 – Jan 2015

International Coaching Academy

ILM Level 7 Executive Business Coaching & ILM Level 5 Accelerated Learning Coaching — Coaching

Jan 2010 – Jan 2011

Liverpool John Moores University

CertEd — Secondary Education: ICT

Jan 2006 – Jan 2009

Hugh Baird College

Jan 2001 – Jan 2002

Merchant Taylors' School

Jan 1995 – Jan 2002

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