Raghwendra kumar — Business Development Executive
I'm a Salesforce Certified Professional with hands-on experience in Salesforce Administration, Development, and Business Analysis. With four Salesforce certifications under my belt, I've built a strong foundation in CRM solutions, automation, and process optimization that drives real business value. My expertise spans implementing scalable Salesforce solutions, integrating external applications, and enhancing customer experiences through automation and AI-powered tools like Agentforce. Throughout my career, I've delivered measurable results - improving case resolution efficiency by 30% and accelerating quote generation by 80% through intelligent automation. I've worked on diverse, impactful projects including automating recruitment workflows, optimizing CPQ for complex pricing strategies, and streamlining service operations using Salesforce Service Cloud. My recent work involves embedding AI-driven automation using ChatGPT and Gemini API integrations to improve asset management and case resolution, directly contributing to securing major clients like Abbott, Novanta, and Amplify10. Passionate about leveraging technology to drive business efficiency, I continuously explore new Salesforce features, earning additional certifications and expanding my knowledge through Trailhead. My problem-solving approach, combined with my ability to analyze business needs and translate them into technical solutions, enables me to deliver tailored implementations that align with organizational goals. I'm seeking a challenging opportunity in a dynamic technical environment where I can contribute my skills in Apex, LWC, Flow automation, and AI integration, collaborate with innovative teams, and drive impactful digital transformation. Always eager to learn and grow, I strive to enhance my expertise while delivering high-quality solutions that empower businesses to succeed in the Salesforce ecosystem.
Stackforce AI infers this person is a Salesforce Developer specializing in automation and AI integration within the SaaS industry.
Location: Hyderabad, Telangana, India
Experience: 2 yrs 8 mos
Skills
- Salesforce Administration
- Salesforce Development
Career Highlights
- Improved case resolution efficiency by 30%
- Accelerated quote generation by 80%
- Delivered AI-driven automation solutions
Work Experience
Cloudely, Inc
Salesforce Jr Business Analyst (2 yrs 2 mos)
Salesforce Developer Intern (6 mos)
AICTE
Robotic Process Automation Intern (2 mos)
Education
Bachelor of Technology - BTech at St.Peter's Engineering College
Intermediate(10+2) at New Chaitanya Junior College
SSC (10th) at Kendriya Vidyalaya