Nov 2021 – Aug 2023 · 1 yr 9 mos · Pune, Maharashtra, India

• Heading global talent acquisition operations, Technology and systems, Branding, Analytics and BI, Employee Referrals, Partner Ecosystem, RPO, Contractor and Social Media hiring.
• Key areas of ownership:
• 1. Managing global ATS, and TA platforms and processes
• 2. Driving strategies for efficient sourcing through ER, Social Media, Job Boards and RPO ecosystem
• 3. Drive BI and analytics for TA metrics
• 4. Build a strong employer brand through social and online media properties
• 5. Responsible for Contractor hiring and related programs

Feb 2020 – Oct 2021 · 1 yr 8 mos · Pune, Maharashtra, India

• Leading high performance business process integration and operations globally. Managing development of Data platforms and products along with business operations excellence.

Nov 2016 – Nov 2019 · 3 yrs

• Building customer centric HR org and delivering anytime hiring for business teams. This involved solving the business problem of hiring and retaining talent by
• a) Delivering hiring numbers to manage business growth.
• b) Transforming existing HR and TA processes, building different org models and solutions, introducing automation and self-service HR and TA solutions for businesses, optimization through Kaizen and ACES
• c) Introducing new initiatives such as standardized assessments, workforce planning tools, tech products, RPOs, Virtual Sourcing model.
• d) Talent analytics and talent market mapping function to build a demand and workforce planning model based on predictive attrition and market forecasting.
• e) Centralizing TA operations through org design changes.
• e) People Development, Engagement and Management – Training, Rewards and Culture: Designing and friving experiential based learning and rewards programs.
• g) Employer Branding (EB): Established the function of EB across Amazon to build both internal and external brand equity through series of initiatives and programs from EVP formulation to thought leadership and employee advocacy.
• h) Policies and Compliance: Designed several change management programs and worked with internal policy teams to implement significant policy changes with change in org structures and operations to build compliance across large teams.

May 2013 – Nov 2016 · 3 yrs 6 mos

• Heading the University and branding activities (corporate and operations) for Amazon in India. Overseeing entire university relations and branding activities across key businesses. Responsible for branding and communications strategy, C suite relationships, planning and implementation across India. Build the team and program from inception to deliver 1000+ hires in tech and non tech functions.
• Pioneered key initiatives internally and externally to make campus hiring a strategic talent creation program for businesses by:
• a) Designing leadership development programs for tech and non tech roles at a ground level.
• b) Designing and launching ML based automated standardized assessment platform to reduce time to hire and cost per hire
• c) Influencing curriculums to build talent and thought leadership
• d) Building Academia partnerships to bridge talent gap and enable fast, easy ramp up of campus talent
• e) Constituting 'Chairs' and Fellowships in leading global research institutes to drive niche hiring at a mid-senior level.
• f) Revamped internship program by creating mentorship based engagement pre and post internship.
• g) Launching Certification programs in e-commerce
• h) Building Alum mentorship programs in tech and non tech campuses
• i) Driving Role based workshops and conferences to drive awareness
• j) Designing Internal coaching and mentoring programs from Year 1 of college curriculum
• k) Designing and expanding training based engagement for both tech and non tech campuses across APAC.

Mar 2012 – Apr 2013 · 1 yr 1 mo · Hyderabad Area, India

• Director, Career Advancement Council - Graduate Student Board, Class of 2013.

Feb 2004 – Mar 2012 · 8 yrs 1 mo

• Leadership, HR, Team Management, Training and Development
• Led branch operations for last 3 years across cities
• Led cross country client servicing teams to serve high value clients in USA and Europe across multiple time zones
• Designed and implemented feedback mechanism that improved client and employee satisfaction ratings by 11%
• Created a training and development program which brought down attrition levels to 3% from 15% in one year
• Supported implementation of HR transformation initiative to improve employee performance
• Conducted over 100 national and international workshops on presentation skills for over 150 C- level executives
• Sales and Business Development
• Led sales and business development initiatives for the region; exceeded targets consistently for 3 years
• Build a new technology practice to serve high value technology clients for marketing services, strategic consulting and digital media requirements; won 3/5 top accounts in competitive pitches in a single year; consistently surpassed revenue targets
• Boosted profits maintaining key repeat business and capturing largest accounts in the region for 3 consecutive years
• Identified new areas for growth in SME sector; drove sales through customized SME services for market entry and brand management
• Managed digital media practice as a part of new business initiatives; created alternate revenue source through organic and inorganic sales
• Campaign Management and Client Servicing
• Proven expertise in managing key client accounts and relationships in a strategic advisory role in the areas healthcare, technology, aerospace, industrial, sports, entertainment etc.
• Conducted a business feasibility study for an international NGO for their diversification into Indian mythological theme parks
• Managed high level brand and crisis campaign for an aerospace and technology major
• Multiple global award winner for industry academia campaigns.
• Specialist in crisis communication and management