Srinibasha Dash — Operations Associate

As a highly skilled IT Monitoring Engineer with experience in System and Office 365 Administration, I am committed to providing exceptional technical support to organizations to ensure smooth and efficient IT operations. With my in-depth knowledge of system administration and Office 365 services, I have successfully supported various IT infrastructure services such as Active Directory, Azure Active Directory DNS, DHCP, FTP, Microsoft Teams, Exchange Online, SharePoint Online, and OneDrive for Business, desktops and server. My expertise in troubleshooting and resolving complex technical issues has earned me an excellent reputation for improving customer satisfaction. I am comfortable working independently and possess strong analytical and organizational skills, enabling me to identify issues and develop effective solutions to resolve them promptly. My ability to communicate technical concepts effectively to non-technical users has been critical in building strong relationships with clients and ensuring their technical needs are met. In my current roles, I have managed 0365 tickets to resolution, administering Office 365 services, managing users and groups, and maintaining accurate records of all 0365 tickets. I have also successfully deployed agents through McAfee servers to client laptops, enabled McAfee licenses, and implemented and managed network infrastructure services. As an Monitoring Engineer, I am passionate about delivering high-quality technical support to organizations, ensuring they have the necessary IT infrastructure to meet their business needs. I am continually keeping up-to-date with the latest technology trends and features to enhance my skills and deliver optimal value to my clients.

Stackforce AI infers this person is a Cloud Computing and IT Support Specialist with a focus on identity management.

Experience: 3 yrs 10 mos