Mohammed Nihal Shafiq

Operations Associate

Bengaluru, Karnataka, India1 yr 10 mos experience

Key Highlights

MBA in Logistics & Supply Chain Management.
Experience in customer service and order management.
Skilled in data analysis and financial reporting.

Stackforce AI infers this person is a Logistics and Supply Chain Management professional with strong customer service and data analysis skills.

Contact

Skills

Core Skills

Customer RequirementsOrder Management

Other Skills

Customer E-mail SupportDelivery optimiziationOrder TrackingPurchase OrdersFinancial ReportingExcel DashboardsAuditingData AnalysisAnalytical SkillsProblem SolvingInventory ControlWarehouse ManagementInterpersonal Communication

About

As a graduate with an MBA in Logistics & Supply Chain Management from AJ Institute of Management, my journey has been driven by my passion for ensuring efficiency and precision in every role. Over the years, I have honed my skills as a Documentation Specialist, Database Coordinator, and Customer Service Representative, primarily working in Mangalore for leading organizations like Shri Ganesh Shipping Agency, Bawa Fishmeal & Oil Co, and Deccan Packaging India Pvt. Ltd.

Experience

1 yr 10 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 10 mos

Current Experience

7-eleven global solution center – india

2 roles

Demand Chain - 1

Promoted

Jul 2024 – Present · 1 yr 10 mos

Customer E-mail SupportDelivery optimiziationCustomer RequirementsOrder Management

Finance Associate

Jul 2024 – Jul 2024 · 0 mo

Deccan packaging india private limited

Customer Service Representative

Nov 2023 – Apr 2024 · 5 mos · Mangaluru, Karnataka, India · On-site

Managing client inquiries and grievances in a proficient and expert manner.
Keep track of orders and inform clients about their order status; address concerns about products or services by providing clarification; address complaints from clients
Keep track of all communications, transactions, remarks, and complaints from customers.

Order TrackingPurchase OrdersCustomer RequirementsOrder Management