Jotsimran Bains

Senior Product Manager

Bengaluru, Karnataka, India8 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led AI product initiatives for enterprise solutions.
  • Bridged technical and business conversations effectively.
  • Transformed complex AI technology into user-friendly solutions.
Stackforce AI infers this person is a SaaS Product Manager specializing in AI-driven enterprise solutions.

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Skills

Core Skills

Ai ProductProduct ManagementGo-to-market StrategyAnalyticsCustomer Engagement

Other Skills

Generative AIStakeholder ManagementMicrosoft ExcelProduct Road MappingCommunicationCross-functional Team LeadershipProduct Lifecycle ManagementProduct InnovationProductDefining Product RequirementsProduct strategyPricing StrategyValue SellingManagementCost estimation

About

I'm a Senior Product Manager at Whatfix with 8 years of experience building B2B SaaS products that solve complex enterprise challenges. Currently, I lead product initiatives focused on AI adoption solutions, helping large enterprises unlock value from their AI investments. I'm developing AI-powered capabilities that embed intelligent assistance directly into employee workflows. My focus is on making AI accessible and practical for everyday users, bridging the gap between cutting-edge technology and real-world business problems. I work closely with cross-functional teams and leadership to shape product strategy, positioning, and go-to-market approaches. At Whatfix, I've had the opportunity to build products from the ground up, including leading the development of multiple AI capabilities and scaling our analytics platform. I've driven significant improvements in user engagement, sales conversions, and product adoption by staying close to customers and letting data guide decisions. I'm passionate about transforming complex AI technology into solutions that non-technical users can actually adopt and love. My engineering background (from PEC Chandigarh) gives me technical depth, while my MBA from IIM Udaipur equipped me with strategic thinking and business acumen. This combination helps me bridge conversations between data science teams and business stakeholders. I believe great products start with deep customer understanding. I invest heavily in discovery conversations, analyse behavioural data to uncover insights, and collaborate across design, engineering, marketing, and sales to deliver value. Success isn't just about shipping features, it's about solving real problems that drive measurable outcomes for customers.

Experience

8 yrs 3 mos
Total Experience
2 yrs 9 mos
Average Tenure
4 yrs 2 mos
Current Experience

Whatfix

3 roles

Senior Product Manager

Promoted

Jan 2025Present · 1 yr 3 mos

Generative AIAI ProductStakeholder ManagementMicrosoft ExcelProduct Road MappingCommunication+24

Product Manager

Jan 2023Mar 2025 · 2 yrs 2 mos

  • Whatfix is amongst the top 50 fastest growing SaaS companies in the world as well as Top 20 B2B Tech Companies in San Jose
Team ManagementTeam LeadershipPricing StrategyGo-to-Market StrategyValue SellingProduct strategy+9

Associate Product Manager

Feb 2022Jan 2023 · 11 mos

  • Whatfix is amongst the top 50 fastest growing SaaS companies in the world as well as Top 20 B2B Tech Companies in San Jose
  • ● Owned Product Roadmap for Analytics Pod (Team of 20: Engineering 12, QA - 3, UX - 2, UI -3)
  • ● Bolstered the implementation of in-house built analytics platform
  • ● Delivered major features which directly translated in bettering key Business Objectives of Improving
  • sales closure, customer satisfaction and feature adoption
  • ● Identified feature-user persona fit, prioritised roadmap based on targeted user persona to align
  • company’s overall vision
  • ● Liaised with various internal and external stakeholders to understand customer needs to improve team
  • KPIs
  • ● Biweekly interaction with Leadership, Sales, Customer Success, Product Marketing and Partnership
  • team to understand what’s working, what’s not working and what needs improvement

Icici lombard

2 roles

Area Manager

Jun 2021Dec 2021 · 6 mos

  • ● Managed relationships with high-net-worth clients having annual turnover greater than ₹ 500 Crores in the Mumbai region
  • ● Handled a portfolio of ₹ 400 Million consisting of clients from FMCG, logistics, IT, and facility management sectors
  • ● Liaised between stakeholders involved in the customer journey from onboarding to servicing to claim settlement
  • ● Formulated a strategy to onboard new clients in the energy sector by analyzing product need fit for a client
  • ● Understood client needs based on Request for Quote document and provide solutions matching client needs
  • ● Proposed value-added service to existing and new clients to build strong relationships and bring new business

Summer Intern

May 2020Jun 2020 · 1 mo · Mumbai, Maharashtra, India

  • ● Designed a Customer Engagement Strategy for an insurance product, iShield 360, to increase customer retention
  • ● Analyzed sample data of over 6000 customers to extract 10 data variables for segmenting existing customers
  • ● Designed customer engagement plan for customers as per the derived cohorts, segmentation, and product life stage
  • ● Designed 15 sample mailers based on segmentation variables and selected communication channels for user engagement
  • ● 1 out of 9 Projects selected out of 52 projects to present in front of the Managing Director of the company (top intern)

Dharam consulting

4 roles

Team Leader

Feb 2018May 2019 · 1 yr 3 mos

  • Roles & Responsibilities
  • Led various teams on multiple projects to deliver Cost Estimates to clients and Project Managers
  • Performed Value Engineering operations on construction projects in the US market
  • Identification of cost drivers to help Project Managers to perform benchmarking
  • Team management and resource allocation for various multi-million dollar projects

Intern

May 2017Jul 2017 · 2 mos

  • Leadership Development Program - Received training on leadership and team management skills along with hands on experience of Quantity surveying, Value Engineering, Benchmarking and Client discussions.

Project Lead

Promoted

Nov 2016Feb 2018 · 1 yr 3 mos

  • Roles & Responsibilities
  • Led multiple construction projects working under team leads
  • Amalgamated information to produce a single product to be delivered to Project Managers

Graduate Consultant

Sep 2015Oct 2016 · 1 yr 1 mo

  • Roles & Responsibilities
  • Performed quantity surveying to contribute to the Cost Estimates delivered to the client.

Education

Indian Institute of Management Udaipur

Master of Business Administration - MBA

Jan 2019Jan 2021

Indian Institute of Management Udaipur

Member — Placment Preparation Committee

Jan 2019Jan 2021

PEC university of technology

Bachelor of Engineering - BE — Civil Engineering

Jan 2011Jan 2015

Government Model Senior Secondary School Sector 35 Chandigarh

CBSE — Non Medical

Jan 2009Jan 2011

KB DAV Centenary Public School Sector 7 Chandigarh

CBSE

Jan 2008Jan 2009

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