Dec 2022 – Sep 2023 · 9 mos · Bengaluru, Karnataka, India · On-site

• Planned agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Collaborated with product owners, team members, developers, QA and other scrum masters to define solutions and drive progress.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Led sprint reviews and planning meetings to promote full team engagement.
• As delivery manager, ensured that team completes projects in a timely and efficient manner.
• Worked closely and listened to team member's feedback to identify issues and resolve conflicts.
• Monitored and tracked project progress to support timely completion.
• Managed dependencies, risks/issues, and proactively communicate to business stakeholders.
• Managed product backlog and supported Scrum framework for monthly / biweekly sprint releases.

Nov 2019 – Dec 2022 · 3 yrs 1 mo · Remote

• Managed projects end-to-end by streamlining processes from acquiring leads to closing deals.
• Organize and facilitate team backlog management, daily stand-up meetings, reviews and
• retrospectives.
• Enable Scrum teams to perform at the highest level by instilling Scrum values, coaching the team,
• removing impediments and protecting the team from disruption.
• Managed a team of 35 members and ensured team to work towards the established milestones.
• Led diversified and cross function team to achieve deliverables within stipulated timeframe in
• challenging environment.
• Effectively drive sprint planning and execution to ensure optimal team output and high morale.
• Reduced turnaround time by incorporating metrices for multi-stakeholder teams including legal and
• finance.
• Designed framework for reducing documentation timing by 40% thus increasing delivery success rates.
• Facilitated team meetings to reach consensus through collaboration and has the ability to influence
• without authority.
• Worked closely with Customer Support teams in recording the issues in an objective fashion and
• channelize the pain points for actionable insights.
• Experience in agile project management tools such as Jira and Trello.

May 2017 – Oct 2019 · 2 yrs 5 mos · Remote

• Managed business clients contributing 50% of companies portfolio across the segment.
• Negotiated with clients to increase the revenue by 20% year over year (YOY) by securing the most attractive prices.
• Created potential clients worth 15% of company's revenue by leveraging multiple sources including networking events.
• Worked closely with multi-stakeholder marketing and product team for finalizing GTMs and clients needs.
• Developed constructive feedback mechanisms and channelized the recommendations for better service offerings.
• Expanded our product offering to our clients purely based on their needs, value added services at competitive prices which were consistent with the company's mission.
• Set up scaled mechanisms and tools to conduct regular business reviews to increase client satisfaction.

Oct 2016 – Apr 2017 · 6 mos · Visakhapatnam, Andhra Pradesh, India · On-site

• Managed administrative logistics of events planning, event booking, and event promotions.
• Coordinated schedules and timelines for events.
• Evaluated and selected service providers and vendors according to organization requirements.
• Performed event coordination for organization larger events and gatherings.