Aug 2020 – Aug 2021 · 1 yr · Mumbai, Maharashtra, India

Jun 2019 – Aug 2019 · 2 mos · London, United Kingdom

• Identification and in-depth research of potential markets by creating an exhaustive ranking mechanism
• Estimated market size and conducted competitor analysis and positioning to enable suitable pricing of product, decide mode of entry and identify key risks
• Created and presented an extensive market entry strategy to the COO and Head of Commercial Relations against a timeline of 5 years with suggestions for product modifications, to be implemented after Series B funding

Oct 2016 – May 2018 · 1 yr 7 mos · Gurgaon, India

• Product and Project management of DBT based software development for MoWCD through agile methodology and achieved target of 1.8 billion payments across 650 districts and reached disbursement of 130 crores to 25 lakh beneficiaries
• Conducted ground level study in multiple districts to redefine the standard operating procedures for data collection and entry into the software to ensure disbursement within 30 days
• Extensive user centric research to define software requirements to enable ease of product acceptance and roll out
• Coordinated with ministry officials (Joint Secretary and Director) and client (Executive Director) for business requirement gathering to make SRS and FRS documents and conduct gap analysis with existing product
• Coordinated with software development team to communicate product vision, clarifications on use cases, requirement analysis, resolution of development issues and conduct testing of the software
• Assisted API integration process with UIDAI, PFMS and other softwares for data reconciliation
• Strategise and implement pan India roll out plan for smooth deployment and training of software in all project offices
• Conducted a national workshop to launch the software with 500 participants and regional workshops with representative from 8 states
• Defined reporting dashboards to enable smooth scheme supervision at various levels of the ministry
• Created process flow documents of payment processes for AGS Transact Technologies through primary and secondary research and gained in-depth understanding of the ATM and debit card payment processes

Jun 2014 – Jul 2014 · 1 mo · Bangalore

• Studied feedback systems used in the banking industry and gave recommendations to the PSU client as a part of the branch process re-engineering team stationed there
• Identified different feedback platforms available in the market and analysed competitor positions
• Strategized marketing initiatives to introduce change in the internal processes to the employees