Shinku Mishra

Operations Associate

Gurugram, Haryana, India12 yrs 3 mos experience
Highly Stable

Key Highlights

  • Expert in optimizing Order-to-Cash processes
  • Proven track record in financial accuracy
  • Skilled in leveraging data for insights
Stackforce AI infers this person is a SaaS financial operations specialist with expertise in Accounts Receivable and Order-to-Cash management.

Contact

Skills

Core Skills

Accounts Receivable (ar)Revenue RecognitionContract ManagementCash ApplicationAccounts Payable (ap)Financial ReportingAccounts PayableAccountingFinancial Dispute Resolution

Other Skills

Customer Relationship Management (CRM)Sales Operations PartnershipCross-functional CollaborationsAccounts Receivable (AR) StrategyProcess Improvement ProjectsChange ManagementNetSuite / Oracle ERPGeneral Ledger (GL) AccountingSaaS Billing & InvoicingStakeholder ManagementBank ReconciliationMonth-End ClosuresTreasury ManagementFinancial IntegrityGeneral Ledger (GL) Integrity

About

Extensive career dedicated to the strategic architecture of global Order-to-Cash (O2C) and Accounts Receivable (AR) operations. With a distinguished track record at industry leaders such as Cvent, IHG, and Accenture, I specialize in optimizing the entire revenue lifecycle from contract governance to cash application. I focus on transforming complex AR workflows into high-efficiency systems through a deep mastery of US Accounting frameworks, General Ledger integrity, and global P2P oversight. By leveraging a sophisticated technical ecosystem including NetSuite, Oracle ERP, and SAP. I consistently ensure 100% financial accuracy and the optimization of working capital. I am a results-oriented leader committed to utilizing Power BI for data-driven insights, ensuring audit-ready excellence across multi-million dollar global portfolios.

Experience

12 yrs 3 mos
Total Experience
2 yrs 5 mos
Average Tenure
--
Current Experience

Cvent

3 roles

Senior Finance Specialist

Promoted

Aug 2021Apr 2025 · 3 yrs 8 mos · Hybrid

  • Strategic Sales Partnership - Collaborated directly with the Global Sales and Account Management teams to review and validate complex contract terms, ensuring 100% alignment between deal structures and revenue recognition policies.
  • High-Impact Financial Customer Support - Served as the lead finance liaison for a portfolio of global enterprise clients, utilizing Salesforce to resolve intricate billing disputes and payment discrepancies with a focus on retention.
  • Cross-Functional Dispute Resolution - Acted as the primary mediator between Sales, Legal, and Finance departments to resolve "Quote-to-Cash" bottlenecks, significantly improving the speed of the global collections cycle.
  • Process Transformation & Automation - Led a strategic Process Improvement Project to digitize manual reconciliation workflows, reducing month-end reporting turnaround time by 20% and eliminating redundant data entry errors.
  • Precision Financial Reporting - Designed and delivered customized financial reports for sales leadership, providing visibility into customer payment trends, aging, and potential credit risks using Power BI.
  • General Ledger & Compliance Integrity - Managed the end-to-end accounting for customer-facing transactions, ensuring all adjustments, credit memos, and refunds complied with US GAAP and internal audit controls.
Revenue RecognitionCustomer Relationship Management (CRM)Sales Operations PartnershipCross-functional CollaborationsAccounts Receivable (AR) StrategyProcess Improvement Projects+2

Finance Specialist

Jun 2018Aug 2021 · 3 yrs 2 mos · Hybrid

  • Strategic Contract Governance - Managed the end-to-end contract lifecycle for a multi-million dollar global portfolio, ensuring 100% alignment between executed agreements, billing schedules, and revenue recognition policies.
  • High-Precision Invoicing - Directed complex billing operations for SaaS-based service models, utilizing NetSuite and Salesforce to maintain zero-error rates in high-volume global invoicing cycles.
  • Advanced Financial Accounting - Oversaw the integrity of the General Ledger (GL) by performing sophisticated account reconciliations and managing the accurate recording of accruals and prepayments.
  • Stakeholder Partnership - Acted as a key financial advisor to Sales and Legal departments, streamlining the "Quote-to-Cash" workflow and resolving high-level billing disputes to accelerate cash flow.
  • Audit & Compliance Excellence - Maintained comprehensive, audit-ready documentation for US GAAP compliance, successfully supporting both internal control testing and external year-end audits.
Contract ManagementNetSuite / Oracle ERPRevenue RecognitionGeneral Ledger (GL) AccountingSaaS Billing & InvoicingStakeholder Management

Financial Analyst

Apr 2017Jun 2018 · 1 yr 2 mos · Hybrid

  • Precision Cash Management - Directed end-to-end cash application for ACH, wire, lockbox, and cheque payments, maintaining 100% posting accuracy across high-volume global accounts.
  • Discrepancy Resolution - Managed daily bank statement reconciliations, resolving unapplied and misapplied payments to ensure real-time ledger accuracy and data integrity.
  • Ledger Integrity - Minimized outstanding issues by clearing short payments and overpayments while processing credit memos and adjustments in full compliance with corporate policy.
Cash ApplicationBank ReconciliationAccounts Receivable (AR)Month-End ClosuresTreasury ManagementFinancial Integrity

Intercontinental hotels group (ihg®)

Senior Financial Analyst

Jan 2016Mar 2017 · 1 yr 2 mos · Gurugram

  • Precision Cash Management - Directed end-to-end cash application for ACH, wire, lockbox, and cheque payments, maintaining 100% posting accuracy.
  • Discrepancy Resolution - Managed daily bank statement reconciliations, resolving unapplied and misapplied payments to ensure real-time ledger accuracy.
  • Ledger Integrity - Minimized outstanding issues by clearing short payments and overpayments while processing credit memos and adjustments in full policy compliance.
  • Strategic Partnership - Collaborated with AR, Collections, and Billing teams to stabilize customer accounts and accelerate month-end close timelines.
Cash ApplicationGeneral Ledger (GL) IntegrityAccount ReconciliationBank ReconciliationTreasury ManagementCredit Management+2

Accenture

Financial Analyst

Jan 2015Jan 2016 · 1 yr · Gurgaon, India · On-site

  • Full-Cycle AP Oversight - Managed the complete Accounts Payable cycle, ensuring 100% of invoices were validated, approved, and processed within strict deadlines.
  • Internal Controls - Enforced financial integrity through rigorous 3-way matching (PO, Invoice, Goods Receipt) to authorize payments efficiently.
  • Conflict Resolution - Acted as the primary point of contact for investigating and resolving complex invoice discrepancies and payment blocks.
  • Disbursement Management - Executed weekly and monthly payment runs, ensuring total adherence to corporate policies and negotiated payment terms.
  • Audit Readiness - Maintained comprehensive, audit-ready financial records and supported month-end/year-end closing with high-precision reporting.
Accounts Payable (AP)Financial Reporting3-Way MatchingInternal Controls & ComplianceDisbursement ManagementFinancial Audit Preparation+1

Softcrony technologies

2 roles

Finance Associate

Promoted

Nov 2013May 2014 · 6 mos · On-site

  • Promoted to lead core AP functions and financial reporting following a successful internship.
  • Full-Cycle AP & Compliance - Managed the end-to-end Accounts Payable lifecycle, ensuring 100% accuracy in vendor payments and complex PO reconciliations.
  • Financial Controls - Executed weekly and monthly payment runs while enforcing rigorous internal controls and maintaining the integrity of vendor master data.
  • Reporting & Closures - Prepared AP aging reports and supported month-end/year-end financial closings to ensure total audit readiness.
  • Process Efficiency - Streamlined documentation workflows to reduce payment processing time and improve department transparency.
Accounts PayableUS GAAP & ComplianceAccountingReportingMonth-End Close Process

Junior Finance Associate

Apr 2012Nov 2013 · 1 yr 7 mos · On-site

  • Developed foundational expertise in corporate finance and vendor relations within a fast-paced environment.
  • Dispute Resolution - Investigated and resolved invoice discrepancies by collaborating with vendors and procurement teams to maintain seamless operations.
  • Operational Support - Assisted in the preparation of daily financial records and supported the senior finance team with data entry and account reconciliations.
  • Vendor Management - Maintained active communication with external partners to verify billing details and ensure timely submission of invoices.
  • Data Integrity - Audited expense reports and financial documents for compliance with internal company policies.
Accounts Payable (AP)Financial Dispute ResolutionVendor Master Data ManagementAP Aging AnalysisInternal Audit SupportGeneral Ledger (GL) Integrity

Fusion

Finance Intern

Sep 2011Mar 2012 · 6 mos · Indore · On-site

  • Ledger Maintenance - Maintained accurate financial records by consistently updating accounting entries and ensuring the general ledger reflected real-time transactions.
  • Financial Reporting - Supported the preparation of basic financial statements and internal reports, providing the foundational data needed for management review.
  • Transaction Management - Managed high-volume data entry for invoices, expenses, and vendor payments with a focus on 100% data integrity within the accounting system.
  • Bank Reconciliations - Assisted in regular bank reconciliations and the verification of financial transactions to identify and resolve discrepancies early.
  • AR/AP Coordination - Tracked Accounts Payable and Accounts Receivable records, ensuring all entries were categorized correctly and followed up on where necessary.
  • Audit & Compliance - Organized and categorized financial documents, invoices, and supporting records to ensure total readiness for internal reviews and audits.
  • Month-End Support - Assisted senior accountants with month-end financial closing activities, ensuring all documentation was accurate and deadlines were met.
Financial AccountingGeneral LedgersBank Reconciliation

Anand rathi share and stock brokers ltd

2 roles

Management Intern

Oct 2010Dec 2010 · 2 mos · Indore, Madhya Pradesh, India · On-site

  • Equity Research & Analysis - Performed fundamental and technical analysis on select Nifty 50 sectors to identify investment opportunities and market trends.
  • Portfolio Insights - Assisted senior advisors in reviewing client portfolios and suggesting rebalancing strategies based on risk appetite and current market volatility.
  • Client Deliverables -Drafted daily market snapshots and sector-specific reports used to keep high-net-worth (HNI) clients informed on equity and commodity movements.
  • Market Exposure - Gained hands-on experience with real-time trading platforms and terminal operations (BOLT/NEAT) during active market hours.

Project Trainee

Dec 2009Dec 2009 · 0 mo · Indore · On-site

  • Completed an intensive, specialized training program focused on the end-to-end Initial Public Offering (IPO) lifecycle.
  • IPO Lifecycle Management - Mastered the complete transition process for private companies, from initial preparation and DRHP filing to final exchange listing.
  • Stakeholder Ecosystem - Analyzed the integrated roles of investment bankers, regulatory bodies, and institutional investors in executing a public debut.
  • Valuation & Pricing - Studied quantitative pricing strategies and the book-building process used to determine offer price bands and market positioning.
  • Investment Analysis - Developed frameworks for analyzing an IPO’s financial health, subscription metrics, and potential for listing day gains.
  • Regulatory Compliance - Gained a working knowledge of the legal frameworks and compliance requirements mandatory for companies going public.
  • Case Study Research - Evaluated historical IPO performance to identify the drivers of successful vs. unsuccessful market entries.

Education

Devi Ahilya Vishwavidyalaya

Master of Business Administration (MBA) — Finance and Marketing

Jan 2009Jan 2011

Rani Durgavati Vishwavidyalaya

Bachelor of Commerce (B.Com.) — Accounting and Finance

Jan 2006Jan 2009

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