Jul 2022 – Present · 3 yrs 9 mos

• managing the portfolio of services provided to customers, ensuring the effectiveness of the delivery and presales processes
• preparing the Atlassian Services Unit development strategy, annual budgets and a set of key initiatives,
• overseeing the implementation of the strategy and ensuring that business objectives are met,
• analyzing the customer needs and changes in the Atlassian ecosystem,
• planning and implementation of a plan for the development of soft and substantive competencies of the subordinate team,
• creating the vision of the unit future with the taking into account the company's growth strategy

Mar 2010 – Aug 2022 · 12 yrs 5 mos

• In Atlassian Services Unit in Deviniti I'm responsible for:
• creation and coordination of operations team responsible for support and development
• services related to Atlassian products
• maintaining relationships with strategic customers in terms of Atlassian products and services
• maintaining relations with the Atlassian employees and Atlassian Solution Partners from
• different parts of the world
• maintaining relations with cooperating companies
• coordination of the events organized by Diviniti related to Atlassian products
• cooperation with external contractors
• project management of several projects connected to Atlassian software