Kumar Harsh — Data Analyst

I am a customer representative with 18 + months of hands on experience in high volume customer support environment, working closely with core operational metrics like AHT, CSAT, SLA, escalation and agent productivity. Currently, I am focused on upskilling in data analytics, building practical skills in tools like Excel, Power BI and SQL and understanding how data supports business decisions. I am actively preparing for entry level roles such as Data analyst, MIS, Business analytics rules where I can combine my operational experience with data insights. Also I am open to opportunities, internships and conversations around data analytics and career transitions

Stackforce AI infers this person is a Customer Support Professional transitioning into Data Analytics.

Experience: 2 yrs