A

Akansha D

Operations Associate

South Delhi, Delhi, India5 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • Over 5 years of Salesforce QA experience.
  • Expert in robotic and automated testing.
  • Strong background in Agile delivery for cloud applications.
Stackforce AI infers this person is a Salesforce QA Engineer with expertise in automated testing within the SaaS industry.

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Skills

Core Skills

Salesforce TestingTest AutomationTest Planning

Other Skills

Test ManagementDefect TrackingAgile MethodologySQLArtificial Intelligence (AI)agentforceTricentis Test Automation for SalesforceCustomer SuccessCustomer EngagementCommunicationSalesforce.comSalesforce Sales CloudUser Acceptance TestingManual TestingRegression Testing

About

Salesforce QA Engineer with over 5 years of experience in testing Salesforce applications, including Sales Cloud, CPQ, and AgentForce. Experienced in robotic and automated testing, regression testing, and Agile delivery for enterprise cloud applications across Finance and Human Resources domains. Key Responsibilities: Performed end-to-end testing of Salesforce applications, including Sales Cloud, CPQ, and AgentForce modules. Executed robotic testing of Salesforce applications using Copado, ensuring smooth deployments and automated data validation. Designed, developed, and executed manual and automated test cases using TOSCA. Managed test cases, test cycles, and defects using QAComplete and qTest. Conducted test planning, test strategy, and estimation aligned with 2-week Agile sprint cycles. Performed regression testing for major releases and enhancements across Salesforce environments. Conducted cross-functional analysis in collaboration with developers, product owners, and business stakeholders. Tested enterprise cloud applications in Finance and Human Resources domains. Actively participated in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Logged, tracked, and managed defects using JIRA, ensuring timely resolution and communication. Skills & Tools: Salesforce Testing: Sales Cloud, CPQ, AgentForce Test Automation: TOSCA, Copado Robotic Testing Test Management: QAComplete, qTest Defect Tracking & Agile Tools: JIRA Methodology: Agile / Scrum

Experience

5 yrs 3 mos
Total Experience
5 yrs 3 mos
Average Tenure
5 yrs 3 mos
Current Experience

Lirik inc.

2 roles

Senior Associate

Promoted

Apr 2025Present · 1 yr 1 mo · Delhi, India

Salesforce TestingTest AutomationTest ManagementDefect TrackingAgile Methodology

Associate

Feb 2021Jun 2025 · 4 yrs 4 mos · Delhi, India

Test PlanningSQL

Education

Guru Gobind Singh Indraprastha University

Btech IT — Information Technology

Jan 2016Jan 2020

GLT SARASWATI BAL MANDIR

HSC — PCM

Jan 2015Jan 2016

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