B

Boris Volovik

Operations Associate

Melbourne, Victoria, Australia15 yrs 3 mos experience
Highly Stable

Key Highlights

  • Expert in dispute resolution within general insurance.
  • Skilled negotiator ensuring fair outcomes for all parties.
  • Proven track record in managing complex financial complaints.
Stackforce AI infers this person is a Dispute Resolution Specialist in the Fintech industry.

Contact

Skills

Core Skills

General InsuranceComplaint Management

Other Skills

negotiationconciliationcase work investigationInterpersonal SkillsCommunication SkillsCustomer ServiceAnalytical SkillsInterpersonal and Communication Skills

About

As a Dispute Resolution Specialist in General Insurance, I leverage my expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. I am working alongside a dedicated team. I will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. My objective is to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution. As a Dispute Resolution Specialist in General Insurance, I leverage my expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. I am working alongside a dedicated team. I will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. My objective is to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution. Skills: General Insurance · Interpersonal and Communication Skills · Analytical Skills · Complaint Management · Customer Service

Experience

15 yrs 3 mos
Total Experience
11 yrs 9 mos
Average Tenure
3 yrs 6 mos
Current Experience

Australian financial complaints authority

Dispute Resolution Specialist - General Insurance

Nov 2022Present · 3 yrs 6 mos · Melbourne, Victoria, Australia · Hybrid

  • As a Dispute Resolution Specialist in General Insurance, I leverage my expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. I am working alongside a dedicated team. I will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm.
  • My objective is to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution. As a Dispute Resolution Specialist in General Insurance, I leverage my expertise in negotiation, conciliation, and case work investigation to ensure fair and efficient resolution of financial complaints. I am working alongside a dedicated team. I will review complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. My objective is to impartially negotiate fair outcomes, ensuring that all parties involved in the general insurance industry are satisfied with the resolution.
negotiationconciliationcase work investigationGeneral InsuranceInterpersonal SkillsCommunication Skills+1

Agl

Technically coach

Feb 2011Nov 2022 · 11 yrs 9 mos · Melbourne, Victoria, Australia · On-site

General InsuranceInterpersonal SkillsCommunication Skills

Education

William Angliss Institute

Advanced Diploma of Business Management and Human Resources

Stackforce found 100+ more professionals with General Insurance & Complaint Management

Explore similar profiles based on matching skills and experience