Apr 2025 – Jan 2026 · 9 mos · Bengaluru, Karnataka, India · Remote

• Swiggy - Instamart

Mar 2022 – Mar 2025 · 3 yrs · Gurugram, Haryana, India · On-site

• Developed a multi-channel messaging architecture (WhatsApp and SMS) using multiple vendor APIs (Kaleyra, Gupshap) and achieved high reliability in message delivery while supporting up to 100k concurrent messages.
• Automated dashboard forms population by implementing an OCR solution using Amazon Textract to extract data from documents (Aadhaar, PAN, insurance forms), achieving 48% accuracy.
• Built user authentication and authorization with Spring Security, OAuth 2.0, and JWT for internal users.
• Implemented diverse authentication methods, including OTP, Google Sign-In, and password-based access. Streamlined the user experience, resulting in a 60% reduction in account recovery requests.
• Created a quote suggestion service that streamlined cashless/reimbursement surgical procedures, automating insurance workflows and slashing manual data entry by 95%, eliminating reliance on Google Sheets.
• Added automated bill generation functionality for surgeries, reducing manual efforts in Google Sheets by 100% and improving operational efficiency.
• Implemented a centralized log aggregation and analysis pipeline using the ELK stack (Elasticsearch, Logstash, Kibana), enhancing real-time monitoring, troubleshooting efficiency, and system observability
• Generated PreAuth forms for various TPAs by integrating the Remedinet service, resulting in an 83% decrease in processing time per case.
• Initiated a comprehensive location-based activity mapping system to monitor doctor performance across five key areas; enhanced tracking of clock-in, Consultation, EMR filling, and IPD updates while streamlining the automation of doctor payouts.
• Increased deployment speed by 50% by implementing CI/CD pipeline for existing services.

Sep 2020 – Mar 2022 · 1 yr 6 mos · Chennai, Tamil Nadu, India · Remote

• Revamped the test codebase architecture, facilitating parallel execution of tests and enhancing overall suite performance by 35%, resulting in faster feedback loops for development teams during critical project phases.
• Designed a configuration-driven test automation framework using Cucumber and Capybara, implementing feature files, step definitions, and page object models for efficient test creation and maintenance.

Apr 2020 – Sep 2020 · 5 mos · Remote

• https://criodo.github.io/portfolio-deveshshakya773/

Mar 2020 – Apr 2020 · 1 mo · Remote

Jun 2019 – Jul 2019 · 1 mo · Jaipur, Rajasthan, India · On-site

• My Role:
• Gone through various aspects of data science.
• Developed a CNN model for Facial Expression Recognition with accuracy of above 60%.
• Used this model into a project which plays music according to facial expression of a person.
• Learned about RedHat Enterprise Linux.