Dhivya Prabhakaran

Software Engineer

Dallas, Texas, United States6 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

Transitioned from software development to interaction design.
Strong background in AS400 and Agile methodologies.
Passionate about human-centered technology solutions.

Stackforce AI infers this person is a skilled Interaction Designer with a strong foundation in Software Development and Agile methodologies.

Contact

Skills

Core Skills

Agile MethodologiesAs400Incident Management

Other Skills

rpgleCLLEServiceNowProduction SupportRPG IIIRPG IVILECL/400SQLRPGLEDB2/400PrototypingFigma (Software)UX ResearchUser journey mappingInteraction Design

About

I’m pursuing a Master’s in Interaction Design at the University of North Texas, exploring how technology can be designed for human needs. Before moving into design, I worked six years as an AS400 developer at Cognizant and LTIMindtree, solving complex technical challenges and modernizing systems in Retail and Insurance. While I enjoyed coding and problem-solving, my interest in art and dance led me to the creative and human-centered side of technology, eventually pursuing Interaction Design. My software development background helps me approach design practically. I understand technical constraints and developer thinking, designing user-centered and realistic solutions. Currently, I’m learning and working on projects related to Human-Computer Interaction, UX Research, prototyping, accessibility and emerging technologies. I’m always happy to connect with designers, researchers, and technology professionals to learn, exchange ideas and collaborate on meaningful projects.

Experience

6 yrs 2 mos

Total Experience

3 yrs 1 mo

Average Tenure

Current Experience

Ltimindtree

Senior Software Engineer

Mar 2022 – Oct 2025 · 3 yrs 7 mos

Agile MethodologiesAS400

Cognizant

2 roles

Associate

Jan 2022 – Mar 2022 · 2 mos

I served as an AS400 Developer for nearly two years in an Insurance Project, following the Waterfall methodology.
Key Expertise:
Collaborated with Business Analysts for Requirements Gathering & Solution Design
Proficient in Analysis, Design, Development, Integration, Maintenance, Debugging, and Documentation
Good understanding of the Insurance Domain, particularly with Insurance Product - Genius
Skilled in Programming Languages: RPG III, RPG IV, ILE, CL/400, CLLE, RPGLE, SQLRPGLE, Free and Fixed Format RPG Programming, and DB2/400
Utilized Developing Tools such as SEU, SDA, PDM, DBU, DFU, and RLU
Experience in Debugging & Troubleshooting IBMi AS400 Applications
Familiar with Change Management Tool - Thenon
Independently managed critical projects in the areas of Reinsurance & Coinsurance, responsible for Coding and Unit testing.
Provided production job stream support to ensure successful completion.
Responsible for ticket triaging where I handled incoming tickets in ServiceNow, analyzed their respective areas of concern and assigned them to the appropriate teams.