Sona Kapoor

QA Manager

Delhi, India4 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Led QA roadmap for FinTech B2C initiative.
Expert in manual and automation testing.
Proficient in root cause analysis and team training.

Stackforce AI infers this person is a Quality Assurance expert in the Fintech industry with strong automation testing capabilities.

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Skills

Core Skills

Quality AssuranceAutomation Testing

Other Skills

API testingUX testingBackend testingAutomation readinessRoot cause analysisSplunkDynatraceTeamworkOEM ManagementLambdaTestBrowserStackJiraServiceNowJMeterAnalytical Skills

About

Worked in Projects like H&M (3+ years) , Vodafone and Unilever. Experienced in analyzing performance data, leading to increased production efficiency & customer satisfaction. Experienced in manual and automation testing using tools like Lambda Test, Browserstack, Jenkins and JMeter. Also proficient in conducting root cause analysis with tools such as Splunk and Dynatrace, managing tickets through ServiceNow/JIRA, mentoring and training team members, and developing and maintaining operational reports. Passionate about enhancing work processes, finding solutions for complex challenges, and adapting to new work environments and demands.

Experience

4 yrs 9 mos

Total Experience

2 yrs 4 mos

Average Tenure

1 mo

Current Experience

Noon

Senior Executive, Quality Assurance

Apr 2026 – Present · 1 mo

Leading "0 to 1" QA roadmap in the FinTech B2C initiative.
Ensuring end-to-end product quality across mobile and backend systems through API, app, and UX testing.
Identifying functional, localisation, and accessibility gaps.
Performing deep root cause analysis across frontend, backend, and data layers.
Enabling automation readiness within CI/CD pipelines.

API testingUX testingBackend testingAutomation readinessRoot cause analysisQuality Assurance+1

Accenture

2 roles

Quality Engineering Analyst

Promoted

Dec 2023 – Mar 2026 · 2 yrs 3 mos

Worked in Projects such as H&M (3+ years) , Vodafone and Unilever.

SplunkDynatrace

Quality Engineering Associate

Oct 2021 – Nov 2023 · 2 yrs 1 mo

TeamworkOEM Management

Dxc technology

Associate professional

May 2021 – Sep 2021 · 4 mos

Worked closely with appropriate client and engineering team members to assist in maintaining applications that met client and industry specifications.