Jan 2020 – Jan 2021 · 1 yr · Remote

May 2019 – Nov 2019 · 6 mos · London Area, United Kingdom

Aug 2018 – May 2019 · 9 mos · London Area, United Kingdom

• Functioning as an assistant technical lead with a team of 5 developers on multiple continents, currently delivering Phase 1 of Fastmarkets merge of 2 Salesforce Orgs into one, implementing the Classic to Lightning migration, streamlining the sales processes, order fulfillment and third party integration for permissioning users and finance reconciliation.

Jan 2018 – Aug 2018 · 7 mos · London Area, United Kingdom

• Deliver Salesforce implementation, customization, integration and administration in support of Seller Growth business.

Jun 2017 – Sep 2017 · 3 mos · Marlow, UK

• Assist in the migration of data from one instance of Salesforce.com to another. Work within the project team to ensure that all essential data is mapped and migrated as per scope.

Mar 2016 – Dec 2018 · 2 yrs 9 mos · London & Düsseldorf

• Assist with solutions design/data modelling, implementation, rollout and on-going maintenance and enhancement of Veeva CRM

Feb 2016 – Sep 2016 · 7 mos · London, UK

• Working on Series of quick startup Projects on Sales Cloud and Service Cloud Implementation with Integration to Pardot, SalesLoft or any cloud base applications. Project Duration varies between 6 weeks to 10 weeks from scoping, design, build, implementation and rollout with users base of up to 100 users.

Aug 2015 – Jul 2016 · 11 mos · Marlow

• Global Force.com Technical Consultant, Design, build , implement and deploy solutions and seamless integration on Force.com platform (Sales Cloud, Service Cloud); maintenance and enhancement of existing Sales and Support processes.

Jan 2015 – Jul 2015 · 6 mos · London Area, United Kingdom

• Global Force.com Technical and Functional Consultant, Provides process automation, seamless integration and design on Force.com platform (Sales Cloud, Service Cloud, Communities with Knowledge Base) maintenance and enhancement of existing Sales and Support processes.

Dec 2012 – Dec 2014 · 2 yrs · Marlow, UK

• Force.com Technical Consultant (Admin/Developer) for the Europe, Africa & Middle East region, with a wide-ranging remit including business analysis and hands-on system administration & development,Design, implement and maintain a Change Management Process.

Nov 2012 – Dec 2012 · 1 mo

• I worked as a developer on iteration 2 of the Design, Development and integration of a Customer Service Solution and stock management of one of the top 4 leading UK Supermarket.

May 2012 – Aug 2012 · 3 mos

• I worked on an Integration Project of 2 instances of Salesforce between Astaro in Germany and its Parent Company Sophos in UK with the head office based in the US. I headed the Technical Support team of Astaro Salesforce.com CRM team in Germany while an active key stakeholder of the integration project which has team scattered in Germany, UK, Canada and US. Also head the support of Salesforce for Germany Office.

Aug 2011 – Mar 2012 · 7 mos

• Worked in a global implementation and deployment of Salesforce.com Platform to over 35 countries spread across 5 continents (Europe, Asia, Middle East, Australia, India, US, South America).Provided application support to Nucleus(Salesforce) Applications as a tier 3 Admin/Developer support.
• Nucleus Project : Complex global sales and marketing platform built on Salesforce.com, ExactTarget campaign management, Voivici survey technology and a number of other technologies including complex integration with local legacy applications and data stores.

Jul 2011 – Dec 2014 · 3 yrs 5 mos

Feb 2010 – Aug 2011 · 1 yr 6 mos

• Designed and Managed configuration, development and deployment of CRM solutions including Reporting and Data quality solutions for the Commercial team, Telesales and Customer service.

Jan 2006 – Jan 2010 · 4 yrs

• Managed the day-to-day administration, configuration and customization of the Salesforce.com CRM Application. Designed and built CRM automation solutions as per business needs and requirements.
• I was responsible for liaising with direct sales and corporate teams on a regular basis to ensure the system met the business requirements. Also worked on an integration project of SAP to Salesforce.com in which I was involved on Extracting data from SAP and Loading them to Salesforce.com CRM after Transformation. I was responsible of the profiling and cleansing of data in Salesforce.com Platform.