Shashi Upadhyay

CEO

San Francisco, California, United States26 yrs 9 mos experience
AI EnabledHighly Stable

Key Highlights

  • Led AI-driven product innovations at Zendesk.
  • Pioneered Customer Data Platform for B2B marketing.
  • Successfully executed D&B's IPO strategy.
Stackforce AI infers this person is a SaaS and AI product leader with extensive experience in B2B solutions.

Contact

Skills

Core Skills

Product ManagementAiProduct StrategyMarketing Strategy

Other Skills

Machine LearningCustomer EngagementML/AICustomer Data PlatformB2BPredictive AnalyticsEntrepreneurshipProduct DevelopmentSaaSMobileData MiningNew Business DevelopmentBusiness StrategyStart-upsCloud Computing

About

I am the President of Products, Engineering and AI at Zendesk

Experience

26 yrs 9 mos
Total Experience
6 yrs 4 mos
Average Tenure
1 yr 4 mos
Current Experience

Zendesk

President

Dec 2024Present · 1 yr 4 mos · San Francisco Bay Area · Hybrid

  • Building the premier AI for Service company
Machine LearningProduct ManagementAI

Savant labs

Board Member

Dec 2021Present · 4 yrs 4 mos · United States · Remote

Google

GM/VP Google

Jun 2021Nov 2024 · 3 yrs 5 mos · San Francisco Bay Area

  • GM for all Advertiser facing products including PMAx, Google Ads, DV360, SA360, Campaign Manager, Google Analytics, Google Tag Manager, Measurement and Customer Engagement (revenue intelligence, conversational AI, automation). Building for an AI forward, fully automated, outcome driven future.
AIProduct ManagementCustomer Engagement

Dun & bradstreet

Executive Vice President - Products (IPO in 2020)

Jul 2019Mar 2021 · 1 yr 8 mos · San Francisco Bay Area

  • Member of Executive team that took D&B public in July 2020.
  • Responsible for Product, Marketing and Technology for the faster growing half of D&B's global business. Created and executed on a new strategy to focus investments on Digital and ML/AI driven products that spanned B2B Ads, Marketing Automation, and CRM systems
Product StrategyMarketing StrategyML/AI

Various organizations

Investor/Advisor

Jan 2010Jan 2019 · 9 yrs

  • I work with several startups as a Strategic Advisor. Examples include:
  • PhotonVault - Energy storage without batteries
  • Vectice - Vectice is building a platform-agnostic AI asset management and collaboration software for enterprises to successfully scale their AI initiatives.
  • Aviso AI - Aviso helps sales teams close more deals with its proven AI for sales platform.
  • Halo Neuroscience - Creators of Halo Sport, the brain stimulator that helps you develop muscle memory faster.
  • ICTS - ICTS (https://www.icts.res.in) is a vibrant centre for research in the theoretical sciences (theoretical physics, mathematics, theoretical computer science and quantitative biology). I have been working with the Director of the Institute to help build a world-class research Institute in India

Lattice engines

Founder/CEO at Lattice Engines (Acquired by D&B in 2019)

Feb 2006Jun 2019 · 13 yrs 4 mos

  • Lattice Engines pioneered AI applications for Marketing & Sales. We built the market leading Customer Data Platform for B2B, created $B's of value for our customers and were recognized as a Leader by every major Industry analyst.
  • Leader in 2018 B2B Analytics Wave
  • Leader in 2017 Predictive Analytics Wave
  • Leader in 2019 Customer Data Platform Wave
  • Highest rated AI for Marketing app on G2Crowd
  • Codie for Best Sales & Marketing Intelligence Solution
  • In 2019, Lattice was acquired by D&B in a nine-figure transaction. We were backed by Sequoia Capital, NEA, BCV, Piper Jaffray and RCCF.
AICustomer Data PlatformB2BProduct Management

Mckinsey

Partner

Jan 1999Jan 2006 · 7 yrs

  • Strategic Consulting to Fortune 500. My focus on was on GTM and Product for Tech and Telecom companies. I worked with some of the largest and best known companies on their growth problems.

Education

Cornell University

Ph.D. — Physics

Indian Institute of Technology, Kanpur

MS/BS — Physics Integrated

Stackforce found 100+ more professionals with Product Management & Ai

Explore similar profiles based on matching skills and experience