Mohit Singh

Product Manager

Hyderabad, Telangana, India4 yrs 9 mos experience
AI Enabled

Key Highlights

  • Shipped an AI chatbot automating 30% of support queries.
  • Designed a full B2C checkout product with advanced features.
  • Built and deployed 4 live products independently.
Stackforce AI infers this person is a FinTech Product Manager with expertise in B2B2C solutions and AI-driven products.

Contact

Skills

Core Skills

Product ManagementBusiness Analysis

Other Skills

User Experience (UX)Software Development Life Cycle (SDLC)Microsoft ExcelCustomer EngagementAgentic AI DevelopmentReporting MetricsDashboardsAnalytical Skillsmonday.comMobile ApplicationsA/B TestingGame MechanicsGamificationRequirements GatheringProduct Support

About

I build products that move money, drive loyalty, and scale to millions of users. As a PM, I owned OMS architecture, payment gateway flows, checkout journeys, and pricing/eligibility engines for enterprise FinTech clients. I shipped an agentic AI chatbot that automated 30% of L1 support queries, and designed ODAD — a full B2C checkout product for credit card users covering acquisition → KYC → payment → redemption, with split payment logic, BIN-level validation, and PG failure handling. Before that, at Loyalty Juggernaut, I ran product for platforms serving 10M+ consumers across the Middle East and Africa — owning the full B2B2C lifecycle: mobile apps, Gift Cards, AI-OCR Receipt Scanning (78% auto-processing rate, productized to 3 clients), and a Gen AI rule engine that cut configuration time by 50%. I don't just write PRDs. I ship. Independently, I've built and deployed 4 live products using Supabase, and the Anthropic API — including Compass (a founder CRM with AI deal intelligence) and a full-stack PM tool built on the Double Diamond framework.

Experience

4 yrs 9 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr
Current Experience

Zaggle

Product Manager

Apr 2025Present · 1 yr · Hyderabad, Telangana, India · On-site

Loyalty juggernaut

2 roles

Senior Product Specialist

Promoted

Jul 2023Jan 2025 · 1 yr 6 mos · Hyderabad, Telangana, India · On-site

User Experience (UX)Software Development Life Cycle (SDLC)Product Management

Product Specialist

Apr 2022Jul 2023 · 1 yr 3 mos · Hyderabad, Telangana, India · On-site

Microsoft ExcelBusiness AnalysisProduct Management

Better

Analyst - Real Estate Operations

Jul 2021Mar 2022 · 8 mos · Gurugram, Haryana, India

  • Improved efficiency and revenue by analyzing and optimizing sales and operations; generated $65,000 in business within 3-4 months.
  • Identified and scheduled 250+ home tours for clients from November 2021 to February 2022, uncovering new business opportunities.
  • Cultivated profitable relationships with 9 Real Estate Agents in Michigan, US, while implementing strategies to expand support options.
  • Ensured consistent customer response by mapping client journeys through the marketing funnel; collaborated with US counterparts to standardize processes.
  • Recognized by Indian Director for delivering top performance with 100% accuracy and KPI scores, actively involved in process excellence initiatives.
  • Earned a 5-star rating from Manager for drafting error free offer documents to meet client requirements.
  • Maximized communication quality by auditing calls and ensuring accurate pitching of products and services to clients.
Microsoft ExcelCustomer EngagementBusiness Analysis

Gfl recruitment private limited

Business Development Intern

Jun 2020Jul 2020 · 1 mo

Microsoft Excel

Skipper limited

Management Intern

May 2016Sep 2016 · 4 mos · Kolkata Area, India

  • Branding and Vendor Management
  • Data Compilation
  • Data Analysis (Sales)

Education

Institute of Management Technology, Hyderabad

PGDM

Jan 2019Jan 2021

The Bhawanipur Education Society College

Bachelor of Commerce - BCom — Accounting and Finance

Jan 2014Jan 2017

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