Sonal Sharma (सोनल शर्मा)

CEO

Chicago, Illinois, United States21 yrs 5 mos experience
AI Enabled

Key Highlights

  • 20+ years in global financial services leadership.
  • Expert in risk and regulatory turnarounds.
  • Led $35B+ in strategic M&A initiatives.
Stackforce AI infers this person is a seasoned executive in Fintech and Global Banking with a focus on Operations and Risk Management.

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Skills

Other Skills

Decisive & Future - Ready LeadershipStrategic Agility & AdaptabilityEnterprise Risk ForesightEcosystem & Capability DevelopmentTalent Strategy & Succession PlanningPublic Speaking & Industry AdvocacyExecutive Coaching & MentoringReputation ManagementStorytellingBusiness and Technology TransformationThought LeadershipPartner Relationship ManagementExecutive Steering Committee LeadershipCo-Delivery with Big Four & Strategy FirmsAdvisory Firm Governance

About

Global financial services executive with 20+ yrs of leadership across GSIBs, GSIFIs, Fintechs, and Regional FIs — including HSBC, PayPal, Northern Trust, Discover, Wintrust, and start-ups. As a multidimensional executive, I lead across four-dimensional critical pillars — large-scale Operations, Risk and Compliance, Transformation, and GM (COO/CAO) — aligning strategy and execution to create high-performing organizations that execute with discipline, innovate with purpose, and endure with integrity. Trusted and recognized by CEOs, Boards, C-suite, and regulators for role-model outcomes and results, I operate at the intersection of business, technology, risk and strategic human intelligence, serving as the connective force that unites agendas, restores confidence, modernizes execution, and drives sustainable profitability and growth, resilient long-term performance, regulatory outcomes, and cultural change. I specialize in transforming complex global organizations - operations, risk, and technology across consumer, mortgage, retail, commercial, core banking, payments, deposits, capital markets, wealth, and asset servicing. I’ve managed $1B+ P&L, led 2,500+ staff across 200 markets and 41 countries, navigating complex market cycles, M&A, regulatory events, digital disruption, pandemic, and geopolitical risk. Key Impact Differentiators: 🔹 Risk and Regulatory Turnarounds: Niche expertise with strategic edge in NFRM excellence, oversight, and risk culture. Led 1st and 2nd Line Risk, Control, Compliance, remediating consent-orders, cease-desists, MRAs/MRIAs, restoring supervisory trust and confidence 🔹MultiLine Operations: Oversaw cross-domain $1B+ P&L, leading 2,500+ staff; delivering 50% efficiency gain. Built GSCs/COEs 🔹Transformational COO/CAO: Integrated risk, technology, finance, and service delivery; aligned strategy, capital, and resources to performance outcomes globally with $1.4B portfolio 🔹 Strategic M&A: Directed $35B+ M&A - operations, risk, and technology integration, ensuring regulatory readiness and synergy realization 🔹 End -End Transformation and Modernization: Orchestrated enterprise-wide $1B+ transformation, embedding AI, automation, and standardized processes Strengths: Operations | Risk, Controls, Compliance | Regulatory Agenda | Transformation | Crisis Management | M&A | P&L Stewardship | Cultural Uplift Values: Integrity | High Standards + Results | Accountability | Strategy | Innovation | Collaboration | Execution Career scope: CRCO (1st and 2nd Line) | Global Operations Executive | Transformation Executive | GM - COO /CAO

Experience

21 yrs 5 mos
Total Experience
4 yrs 4 mos
Average Tenure
4 mos
Current Experience

Tata consultancy services

BFSI Executive: Growth, GTM & Transformation - Americas

Jan 2026Present · 4 mos

Northern trust

CRCO, Senior Vice President : Global Banking & Capital Markets

Jan 2025Jan 2025 · 0 mo

Discover financial services

Business Technology COO: Operations, Strategy, Execution, Transformation, PMO, Risk, M&A, OCIO

Jan 2023Jan 2024 · 1 yr

Paypal

Risk & Compliance Executive: Global Head of Privileged Agenda, ERM, Resiliency, Crisis & Issue Mgt

Jan 2023Jan 2024 · 1 yr

Wintrust financial corporation

Senior Vice President Operations: Bank, Deposit, Payments, Servicing - Retail, Commercial, Wealth

Jan 2020Jan 2023 · 3 yrs

Hsbc

5 roles

Risk & Compliance Executive: Head of Operations, Technology, Services, & Commercial Bank Risk

Promoted

Jan 2015Jan 2019 · 4 yrs

Senior Vice President: Global Transformation & PMO, Business & Technology (NA, LAM, EU, AP, ME)

Jan 2010Jan 2015 · 5 yrs

Vice President: Global Transformation & PMO: ONE HSBC - Business & Technology (81 countries)

Promoted

Jan 2009Jan 2010 · 1 yr

Vice President: Operations, Strategic Initiatives, Affiliates, Global - COE, GSC & Outsourcing

Jan 2006Jan 2009 · 3 yrs

Operations Director: Servicing Operations & Strategic Initiatives

Jan 2004Jan 2006 · 2 yrs

American express

Operations & Service Delivery Leader

Jan 2002Jan 2004 · 2 yrs

Education

MIT Sloan School of Management

MIT Chief Operations Officer - Executive Program

Harvard Business School

Chief Risk Officer - Executive Program

MIT Sloan School of Management

AI - Designing Prodcuts & Servicdes — Risk & Bias - Executive Program

MIT Sloan School of Management

IOT (Internet of Things) - Executive Program

Wharton Executive Education

Board Leadership — Governance & Oversight - Executive Program

Wharton Executive Education

Finance — General - Executive Program

Lake Forest Graduate School of Management

Winning at Wintrust - Wintrust Executive Talent Leadership Program

Jan 2021Jan 2022

The George Washington University School of Business

PPPM (Portfolio

Delhi University

Bachelor of Commerce (Honors)