Aug 2020 – Dec 2021 · 1 yr 4 mos · United Arab Emirates

• Led organization-wide initiatives to safeguard sensitive information and align security with business goals.
• Built a security team from 2 to 8 members, covering all critical security skill areas.
• Deployed advanced security solutions to protect endpoints, networks, and data, enhancing overall resilience.

Aug 2018 – Aug 2020 · 2 yrs

• Led the security function across 12 global offices, ensuring compliance with banking standards.
• Executed an Information Security Strategy and Cybersecurity Frameworks to protect core banking assets.
• Conducted risk analysis and advised the Management Board on security investments and compliance.

Sep 2014 – Aug 2018 · 3 yrs 11 mos

• Collaborated with cross-functional teams to identify and mitigate security risks, enhancing security posture.
• Implemented a security awareness initiative that reduced incidents by 25%, fostering proactive risk management.
• Led evaluations of existing security measures, effectively closing gaps and improving overall security.

Sep 2012 – Sep 2014 · 2 yrs · Dubai, United Arab Emirates

• Monitored and responded to cybersecurity incidents, effectively containing and mitigating threats.
• Conducted forensic analysis and coordinated with teams to implement remediation actions.
• Managed DDoS protection solutions for UAE government entities, ensuring service continuity.
• Trained and mentored new hires as a key member of the SOC team, enhancing team capabilities.

Jun 2010 – Jul 2012 · 2 yrs 1 mo

• Run the data center network and security infrastructure
• Manage devices form vendors Cisco firewalls, HP, Radware, F5 etc.
• Incident, problem management – Root cause analysis
• Present MIS reports to onshore and offshore management
• Improve the quality parameters of the team

Feb 2009 – Mar 2010 · 1 yr 1 mo

• Escalating the alerts to the L2 network team
• Worked on Site-Site and remote VPN
• Worked on incident and problem management.
• Awarded as best support executive for 3 times
• Handling the escalation calls on priority issues with network and infrastructure.
• Supported the new employees to learn the process as a daily routine to ensure they learn and understand the core values of the process.
• Analyzing the quality reports of the support engineers and analyzing the skill gaps of the technicians. Providing the necessary trainings to overcome the skill gap monthly once.

Apr 2008 – Sep 2008 · 5 mos

• Network monitoring
• Escalating the major alerts to 2nd level teams and communicating between network
• team and customer to provide the major issue status.
• Monitoring and troubleshooting the issues with network devices like Routers,
• Switches and Firewalls
• Conducting team meeting for knowledge transfer
• Monitoring and mentoring the new hires

Jan 2007 – Apr 2008 · 1 yr 3 mos · Greater Chennai Area

• Providing technical support to the British telecom customers.