Bidisha Bhattacharya — Product Manager

I build products that create real outcomes — not just features. Over 13 years across healthcare, logistics, and enterprise tech, I've led product strategy, platform transformation, and cross-functional teams through the kinds of changes that are easy to talk about but hard to execute. My proudest work: a member portal at Delta Dental that reduced CSR call volume by 50%, increased enrollments by 200%, and generated $2.5M in revenue in its first year. What I bring to a product leadership role: → Deep experience building digital member and patient experiences from 0 to scale → Technical fluency across data pipelines, AI/ML, API integration, and security (CIAM) → A coaching mindset — I've led 40+ product teams through organizational transformation → The ability to navigate regulatory complexity, enterprise stakeholders, and ambiguous problem spaces I'm at my best when the problem is genuinely hard, the stakes are real, and the team needs both a strategic thinker and someone who rolls up their sleeves. Currently exploring Director of Product opportunities in healthcare technology — particularly where platform thinking, data, and member/patient experience intersect. Core Competencies: Product Roadmap A/B testing Product lifecycle Management Program management Competitive research Product Strategy Agile/Waterfall User journey map Technical Competences: Java Javascript XML, CSS, HTML, XSD, MySQL, Oracle Database, Node.js, Analytics - Power BI, Tableau, Google Analytics Project Management - Trello, JIRA, Azure DevOps, Asana, Productboard AWS UX - Figma/ Indesign, Proto.io, Canva Postman, Miro Mural My Portfolio URL - https://bidisha-bhattacharya-portfolio.netlify.app/

Stackforce AI infers this person is a Product Leader in Healthcare and Fintech with a focus on user experience and data integration.

Location: Pleasanton, California, United States

Experience: 12 yrs 1 mo

Skills

Product Management
Program Management
Software Product Management
Product Development
Project Management

Career Highlights

Led product strategy for a healthcare member portal.
Achieved $2.5M revenue in the first year.
Reduced CSR call volume by 50%.

Work Experience

Launch by NTT DATA

Technical Product Manager (5 yrs 9 mos)

Genoa Employment Solutions ( Contractor for Delta Dental of MI)

T Product Manager (1 yr 4 mos)

Ford Motor Company

IT Project Manager Environmental Compliance and Regulation (7 mos)

Nexient

Java Developer and Technical Business analyst (4 yrs 3 mos)

Epiq Systems

Database Administrator (10 mos)

Dorling Kindersley Publishing

Jr. Front End Developer (2 yrs 1 mo)

University of Delhi

Business Analyst (2 yrs)

Education

Executive education at Stanford University Graduate School of Business

Master of Business Administration - MBA at LSU Shreveport

Executive education at Northwestern University - Kellogg School of Management

Certificate program at Cornell University

Master of Science (MSc) at Oregon Health & Science University

Fellowship at OMSI

Master's degree at Delhi University

Bachelor's degree at Delhi University

at Delhi Public School - R. K. Puram

Bidisha Bhattacharya

Product Manager

Pleasanton, California, United States12 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product strategy for a healthcare member portal.
Achieved $2.5M revenue in the first year.
Reduced CSR call volume by 50%.

Stackforce AI infers this person is a Product Leader in Healthcare and Fintech with a focus on user experience and data integration.

Contact

bidishab1986@gmail.com LinkedIn

Skills

Core Skills

Product ManagementProgram ManagementSoftware Product ManagementProduct DevelopmentProject Management

Other Skills

Program Management ProfessionalChange ManagementSQLJiraData AnalysisUser PersonasAgile MethodologiesA/B TestingStrategyUser Acceptance TestingIT Business AnalysisAgile Project ManagementProduct Road MappingBusiness AnalysisAgile & Waterfall Methodologies

About

Experience

12 yrs 1 mo

Total Experience

4 yrs

Average Tenure

5 yrs 9 mos

Current Experience

Launch by ntt data

Technical Product Manager

Aug 2020 – Present · 5 yrs 9 mos · Pleasanton, CA, United States · Remote

I successfully led cross-functional teams to deliver impactful product solutions, achieving remarkable results in customer engagement and security.
Orchestrated the implementation of Stripe Anti-Fraud solutions, enhancing transaction security for the Mexico market and reducing fraud by 35%.
Supervised a team of 17 to redesign a software program for a global gem grading client, increasing product engagement by 75%.
Drove the modernization of an enterprise-wide POS system across 2,000+ locations, ensuring a seamless rollout with 99.9% system uptime.
Currently acting as a Product specialist coach for large package transportation company spearheading their Project to product transformation.

Product ManagementProgram Management ProfessionalChange ManagementSQLProject ManagementJira+8

Genoa employment solutions ( contractor for delta dental of mi)

T Product Manager

Apr 2019 – Aug 2020 · 1 yr 4 mos · Greater Lansing · On-site

Successfully led a cross-functional team of 20 to develop a healthcare member portal, reducing CSR calls by 50%.
Increased enrollments by 200%, generating $2.5 million in revenue within the first year.
Defined and tracked KPIs to create a long-term roadmap for healthcare systems, enhancing user experience across platforms.

Software Product ManagementAgile Project ManagementSQLProduct Road MappingProject ManagementProduct Development+2

Ford motor company

IT Project Manager Environmental Compliance and Regulation

Sep 2018 – Apr 2019 · 7 mos · Dearborn, MI

Managed both onsite and remote development teams within the Agile software development methodology to deliver environmental compliance reports cross US and Canada 3 months ahead of schedule securing annual cost savings of over $200,000.
Integrated sustainability considerations into product development efforts, resulting in a 20% reduction in environmental footprint.
Incorporated insights from sustainability experts into product development initiatives, ensuring alignment with evolving sustainability standards.
Proactively managed project risks and issues, defining mitigation efforts, and making recommendations to management about schedules, prioritization, and resource allocation.
Leveraged innovative critical thinking approaches to solve problems and demonstrated overall Project Management professionalism.

Software Product ManagementChange ManagementProject ManagementProduct DevelopmentJiraBusiness Analysis+2

Nexient

Java Developer and Technical Business analyst

Jun 2014 – Sep 2018 · 4 yrs 3 mos

Collaborate with client and internal team member’s daily leading Scrum meetings and daily
standups using JIRA Kanban board and Rally Board.
Collect, analyze, and organize functional requirements in collaboration with product owners,
business stakeholders, team leads, and delivery managers to create backlog stories on various job boards (Trello, Version One, JIRA, Rally) and technical documents in Confluence for use by team members.
Actively involved in sprint planning and lead sprint retrospective meetings.
Perform backlog story grooming, create user stories, and assign to the various sprints as per
product owner’s requirements.
Follow test-driven development methodology (TDD).
Perform quality assurance, system integration, and user acceptance testing facilitating on-time, on-budget deliverables.
Write FitNesse test scripts.
Configure development environment with Tomcat server, Google Cloud, DSE cluster node, Redis caching server, and Rabbit MQ / Active MQ messaging server .
Work on PostgreSQL, HeidiSQL, and SQL Server scripts
Worked on MongoDB with NoSQL
Work collaboratively with different teams (onshore and offshore teams) to manage story progress and help understand and unblock any blocking issues with technical and non-technical team members.
Work actively with delivery director and team lead to create presentations using Microsoft
PowerPoint to showcase work completed during demo meetings and retrospectives.
Work closely with information access team in exposing data columns to be used in reports.
Analyze performance reports using Dynatrace for data exposed.
Involved in beta testing of the deliverables.
Maintain system-wide Kronos support and bug fixes for their cloud version and legacy system version.
Work collaboratively with external and internal product delivery heads on blueprint
documentation.

Software Product ManagementSQL

Epiq systems

Database Administrator

Aug 2013 – Jun 2014 · 10 mos · Portland, Oregon Metropolitan Area

Monitored database performance and tuned database parameters to optimize efficiency and resource usage.
Implemented and maintain database security measures, including access controls and encryption.
Planned and executed regular backups to prevent data loss, and test recovery procedures.

SQL

Dorling kindersley publishing

Jr. Front End Developer

Oct 2009 – Nov 2011 · 2 yrs 1 mo · Noida, Uttar Pradesh, India

Developed and maintained Word press websites using PHP, JavaScript, Node JS/Grunt and other Technologies
Developed web-based applications using HTML5/CSS, AJAX, XML and XSD
Designed user interfaces using JSP and HTML
Sent to London for a short project to kickoff Travel E-books and work closely with stakeholders to document client requirements
Helped with UX design using InVision and AdobeXD
Reviewed and created Test plans and test scripts developed by QA Team to make sure all requirements have been covered in scripts and tested properly