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Bikash D.

Operations Associate

Bengaluru, Karnataka, India12 yrs 7 mos experience
AI Enabled

Key Highlights

  • 12+ years in Marketing Operations and Revenue Operations.
  • Expert in Marketing Automation and CRM integration.
  • Proven track record in driving data-driven growth.
Stackforce AI infers this person is a MarTech expert with a strong focus on data-driven marketing strategies.

Contact

Skills

Core Skills

Marketing OperationsData ManagementData Analysis

Other Skills

Account-Based Marketing (ABM)Database ManagementData HygieneKPI ReportingMarketing AutomationHubSpotDashboardingCampaign Performance AnalysisMarketing Tech-Stack RoadmapAttribution ModelingPredictive Account ScoringMarketing Campaign AnalysisData Insights GenerationSegmentationTargeting

About

Results-driven Marketing Operations with 12+ years of experience in CRM management, marketing analytics, automation, revenue operations and campaign operations. I help organizations build scalable marketing engines by improving data quality, optimizing processes, and aligning marketing, sales, and customer success teams around revenue impact. I have led end-to-end execution of email marketing, paid media, webinars, ABM programs, and lifecycle campaigns, driving measurable improvements in pipeline creation, conversion rates, and ROI. My expertise includes: Marketing Automation & CRM: Marketo, HubSpot, Eloqua, Pardot, Salesforce, Analytics & Reporting: Tableau, PowerBI, Google Data Studio, Adobe Analytics, SQL, Excel Project Management: Jira, Asana ABM Platform: Demandbase, 6sense, NRich, Factors.ai Database Platform: Cognism, ZoomInfo, D&B I specialize in: • Marketing Operations & Revenue Operations • Marketing Automation & Workflow Orchestration • CRM Integration and Data Hygiene • Campaign Operations and Performance Optimization • ABM execution and segmentation • Dashboarding, reporting, and decision-support analytics With an MBA in Marketing and a Bachelor’s in Computer Engineering, I combine technical capability with strategic thinking enabling teams to scale growth efficiently, improve forecasting accuracy, and eliminate operational bottlenecks.

Experience

12 yrs 7 mos
Total Experience
2 yrs
Average Tenure
2 mos
Current Experience

Okta

Marketing Data Operations Manager

Mar 2026Present · 2 mos · Bengaluru · Hybrid

Wood mackenzie

Senior Marketing Operations Manager

Apr 2025Mar 2026 · 11 mos · Gurugram

Disprz

Associate Director - Marketing Operations

May 2024Jan 2025 · 8 mos · Bengaluru, Karnataka, India

  • Manage the implementation and operational facets of the Account-Based Marketing (ABM) tool
  • Supervise contact database management, driving enhancements through third-party vendors and tools (e.g., Apollo.io, Dun & Bradstreet, ZoomInfo); ensure data accuracy and compliance with data protection regulations.
  • Administer data hygiene and the HubSpot marketing automation system, ensuring seamless integration with the CRM.
  • KPI reporting, tracking and analysis: Develop and present regular reports and forecasts on marketing performance, campaign results, and ROI. Analyze performance by channel/campaign, providing actionable insights and recommendations for optimization.
  • Collaborate closely with the GTM marketing team to implement marketing automation and custom campaigns aimed at business growth. Segment the database for targeted campaigns based on persona, past engagement, messaging, and customer journeys, eliminating friction in the customer experience through timely automation (e.g., exit intent).
  • Develop and refine lead scoring mechanisms and the lead qualification process.
  • Lead a team of 2 - 3 members focused on marketing operations, automation, and website development and maintenance.
  • Budget tracking: Monitor and manage the marketing budget, ensuring effective allocation of resources.
Account-Based Marketing (ABM)Database ManagementData HygieneKPI ReportingMarketing AutomationHubSpot+3

Uniphore

Marketing Operations Manager

Dec 2021Apr 2024 · 2 yrs 4 mos · Bengaluru, Karnataka, India

  • Build and maintain dashboards and reports that cover key quantitative results like website behavior, lead velocity, pipeline velocity, website conversions and the impact of program spending.
  • Monitor expenses from all areas of marketing, and analyze using this as an input for key metrics including Cost per Lead, Cost per Opportunity, and ROI.
  • Build and execute the long-term marketing tech-stack roadmap, defining processes and interactions with external systems for attribution modeling, predictive account scoring, data enrichment, and sources of performance.
  • Advise on campaign design and execution to drive improved customer experience and engagement and stronger alignment with overall GTM strategies
  • Track, measure and analyze campaign performance to constantly improve overall program effectiveness and increase the impact of marketing on revenue
  • Develop reports that help the marketing team analyze key KPIs such as channel performance and effectiveness, campaign performance and contribution to pipeline and other key conversion metrics.
  • Create clear workbacks that leverage appropriate owners and stakeholders for projects that may include the selection and adoption of new technologies, and remain accountable for the project's success
  • Support marketing, with clear training and documentation on workflows and technologies
  • Develop insights and make recommendations including evaluation of new technologies to improve and optimize marketing team performance and process
DashboardingCampaign Performance AnalysisMarketing Tech-Stack RoadmapAttribution ModelingPredictive Account ScoringMarketing Operations+1

Te connectivity

Senior Analyst - Data & insights

Sep 2020Dec 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India

  • Analyze marketing’s campaigns and demand generation program effectiveness at driving leads, customers, and revenue for the business unit.
  • Identifies and generates needed insights to improve the business & marketing performance, shows leadership to bring insights forward, in addition to generating analyses.
  • Leverage insights to propose segmentation, targeting & marketing effectiveness / improvements
  • Utilize various tools (Adobe, Tableau, Alteryx, Excel, SQL, Eloqua) to join disparate data sources together to create a more robust story for the business
  • Collaborate cross functionally to prioritize new initiative/enhancements to be implemented to deliver against Marketing’s overall SMA & CRM objectives
  • Create and distribute weekly, monthly, and quarterly performance reports
  • Conduct ad hoc data analyses and performance reports as needed
Marketing Campaign AnalysisData Insights GenerationSegmentationTargetingPerformance ReportingData Analysis+1

Jifflenow

Senior Market Research Analyst

Nov 2014Apr 2020 · 5 yrs 5 mos · Bangalore, India

  • Utilize Marketing Automation like Hubspot and Act-on for lead nurturing, management and sales insight
  • Managing all SEO activities such as link building, keyword strategy to increase rankings on all major search networks.
  • Analyze the market, competitors providing actionable insights.
  • Create unique e-mail campaigns like Lead Nurturing Campaign, Account Based Marketing campaign and Customer Growth Campaign to increase customer base, improve brand awareness and drive conversions using platforms such as Act-on and Hubspot.
  • Handling day-to-day Search Engine Marketing activities including campaign planning, implementation, budget management, performance review, and organization of paid search campaigns.
  • Creating Marketing Dashboard by pulling the data from different data sources
  • Using SQL, Excel for data extraction, validation & manipulation
  • Help business teams with extraction, validation of data from multiple systems & preparation of reports.
  • Work closely with US Sales Team to refine and improve the lead scoring strategy and lead management process.
Marketing AutomationSEO ManagementEmail Campaign ManagementData ExtractionLead ManagementMarketing Operations+1

Icmg

Business Consultant

Dec 2012Oct 2014 · 1 yr 10 mos · Bangalore

  • Gathering and analyzing customer insights from marketing automation and CRM.
  • Performing SEO analysis and implement on page and off page SEO to generate traffic for the websites.
  • Monitoring the website traffic through Google Analytics.
  • List segmentation of the available data based on target customers and previous trend of qualified leads and customers.
  • Assist in the Email Campaign planning and analyzing email campaign performance.
  • Managing A/B testing on email campaign and landing pages and analyzing the results, reporting on them and providing recommendations for improvements.
  • Understanding the competitor’s strategy.
  • Creating engaging social media strategies and execution plans that cultivated audiences, increase web presence and enhanced brand awareness.
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
Customer Insights AnalysisSEO AnalysisEmail Campaign PlanningSocial Media StrategyMarketing OperationsData Analysis

Karvy

MANAGEMENT TRAINEE

Jun 2011Jul 2011 · 1 mo · BANGALORE

Education

IBMR-IBS

MBA — Marketing

V.V.P ENGINEERING COLLEGE

Bachelor of Engineering (BE) — Computer Engineering

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