Dec 2025 – Present · 5 mos · Remote · Remote

• Developing business opportunities for products and services at SolveCube, driving client engagement. as a freelance expert
• Supporting clients through consulting, ensuring they leverage the full potential of offerings as a freelance expert
• Providing strategic advisory services to clients, consulting and advisory services as a freelance expert
• Building go-to-market (GTM) strategies as a freelance expert

Nov 2025 – Present · 6 mos · India · Remote

• Independent Strategic Advisor | Strategic Partner | Subject Matter Expert (SME)
• Primary Engagement: Advisory - Zinnov, Partnership - SolveCube
• Secondary Engagement : Market Research Firms (Infollion, GuidePoint, Vedak, Insight Alpha, Knowledge Ridge, GLG, Atheneum, Coleman, Catalant etc.), Startups Advisory (One Stealth Mode, One in build phase)
• Tertiary Engagement: Freelance Mentor/Advisor/Expert Support for Startup Ecosystem such as PedalInvest Club of PedalStart
• Research Scholar : Research and Field Work for Ph.D. in Business Analytics
• Retained as a high-impact strategic advisor and subject matter expert (SME), providing executive-level consultancy to elite management consulting firms, global expert networks, and high-growth technology ventures.
• Domains & Expertise:
• Pharmaceutical & Life Sciences, Healthcare & MedTech, Telco
• Technology Strategy & Digital Transformation
• Quality Engineering , Capabilities / CoEs/ Practice Build from scratch
• Artificial Intelligence (AI) & Machine Learning Applications
• Cost/Vendor/Innovation Arbitrage and Models
• Key Responsibilities
• Executive SME Advisory: Deliver authoritative, on-demand advisory and due diligence insights to top-tier management consulting and market research firms.
• GCC Strategy & Optimisation: Architect and deploy comprehensive GCC advisory playbooks, roadmaps, and governance models. These frameworks enable clients to enhance operational effectiveness, accelerate digital transformation, and optimise global delivery strategies.
• Startup Acceleration: Provide foundational strategic guidance to a stealth-mode technology startup, advising on product-market fit, go-to-market (GTM) strategy, operational scaling, and ecosystem development.
• Industry Thought Leadership: Serve as a recognised thought leader and invited speaker, distilling complex technology and domain-specific topics into actionable intelligence for executive audiences at industry forums and private corporate events.

Nov 2025 – Present · 6 mos · India · Remote

• Developing and executing Go To Market strategies for Pharma and Healthcare clients, enhancing service delivery as a strategic advisor
• Collaborating with the Globalization Excellence team to support new business pursuits, driving operational efficiency as a srategic advisor
• Providing expert advisory on digital transformation initiatives, aligning technology with client needs in the pharmaceutical sector as a strategic advisor

Jan 2025 – Present · 1 yr 4 mos · India · Hybrid

• Engaged as a part-time doctoral researcher in management, focusing on business analytics.
• Completing comprehensive coursework and field studies to enhance research capabilities.
• Preparing for the Comprehensive Qualification Exam, Research Proposal, and Thesis Defense.
• Collaborated with faculty and peers at Amrita School of Business to foster a dynamic research environment.

Jun 2016 – Oct 2025 · 9 yrs 4 mos · Hyderabad Area, India · On-site

• Architected and scaled a multi-function Pharmaceutical Services GCC from a team of ~25 to over 400, expanding operational volume by 500% and achieving 40% cost arbitrage.
• Engineered a complete financial turnaround of a global PMaaS function by overhauling the delivery model, resulting in a 48% budget reduction (from $25M to $13M) and $1.3M+ in recurring annual savings.
• Led a mission-critical GxP compliance program to decommission 840+ legacy applications, successfully archiving 150TB of vital data to eliminate enterprise risk and reduce infrastructure costs.
• Championed a digital transformation to fully paperless testing and rolled out DevSecOps tooling (Tricentis Tosca), reducing critical SAP testing cycle times by up to 70%.
• Co-designed the operating model for the Novartis Biome innovation hub in Hyderabad and established the GCC's first formal Campus Placement and Internship Program, creating a sustainable talent pipeline.
• Skills: GCC Leadership · P&L Management · Data Governance & GxP Compliance · Digital Transformation · Talent Development

Sep 2007 – May 2016 · 8 yrs 8 mos · Chennai, Bangalore, Pune, Gurgaon, India / London, Newbury, Reading, UK · On-site

• Spearheaded a landmark cost optimization initiative for a major client's $60M+ program portfolio. By devising and implementing a comprehensive strategic test optimization and automation framework, my team successfully delivered $45M in validated cost savings over four years, fundamentally reshaping the client's approach to quality engineering and budget allocation.
• Engineered a dramatic operational and financial turnaround for a key UK telecom client facing significant delivery challenges. By completely restructuring the operating model, renegotiating service terms, and implementing stringent performance dashboards, I transformed delivery margins from a -5% loss to a +45% profit in just nine months, stabilizing the account and restoring client confidence.
• Architected the comprehensive, end-to-end quality and data integrity strategy for a top-tier Indian telecom's nationwide 4G launch. This critical initiative, supporting 220 million subscribers, involved establishing a mature testing practice from the ground up and certifying all new BSS applications to ensure a seamless, high-quality rollout that secured a dominant market position.
• Established and led multiple large-scale global delivery capabilities, including a 250+ member Test Center of Excellence (TCoE) for a UK telecom and a 24x7 Service Operations Center for a global electronics retailer.
• Skills: Program & Portfolio Management · Cost Optimization · Operational Turnaround · Center of Excellence (CoE) · Global Delivery

Dec 2005 – Sep 2007 · 1 yr 9 mos · Chennai Area, India, Paris, France · On-site

• Led catalyst programs for the Tele Management Forum (TM Forum), delivering innovative technology prototypes at major international conferences to enhance visibility and strategic partnerships.
• Architected and launched Level 2 (L2) support operations for a leading US telecommunications provider, directly improving order flow-through efficiency for their core triple-play services.
• Directed Business Development Support for Offshore Communications, implementing strategic plans that maximized organizational growth and cost-effectiveness.
• Skills: Business Development · Strategic Partnerships · Service Operations Management · Telecommunications

Sep 1996 – Dec 2005 · 9 yrs 3 mos · Denver, CO/Minneapolis, MN, USA, Montreal Canada, Chennai, India · On-site

• Provided domain-expert consultancy to a major Canadian telecommunications company, leading the test strategy, standardization, and systems rationalization initiatives for a successful post-merger integration.
• Directed the architecture and development of critical systems across Service Assurance, Corporate Finance, and Service Fulfilment for a key North American telecommunications client.
• Pioneered an innovative office automation project from an initial proof-of-concept (POC) to a successful enterprise-wide rollout, delivering enhanced employee productivity.
• Skills: Systems Architecture · Post-Merger Integration · Test Strategy · Enterprise Application Development