Aug 2022 – Jul 2023 · 11 mos · Laval, Quebec, Canada · Remote

• 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 𝗗𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀:
• Design and develop interactive and visually appealing Power BI dashboards, providing insights into sales performance across product categories, store locations, and online channels.
• Monitor sales data, analyze trends, and track key performance indicators (e.g., revenue, margin, conversion rates) for ongoing performance assessment.
• Collaborate with inventory management teams to conduct analysis, evaluating inventory levels and turnover rates to inform strategic decision-making.
• 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀:
• Conduct ad hoc analyses on promotional campaigns, advertising effectiveness, and customer response rates, providing insights to support marketing strategies.
• Analyze customer loyalty programs and promotions, assessing their impact on driving repeat business and enhancing customer satisfaction.
• 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮 𝗩𝗶𝘀𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻:
• Prepare and deliver regular reports, executive summaries, and presentations, effectively communicating insights to stakeholders.
• Utilize advanced data visualization techniques to convey complex information in a clear and compelling manner.
• 𝗗𝗮𝘁𝗮 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲:
• Collaborate closely with data engineering teams to ensure seamless integration of diverse data sources (e.g., POS systems, e-commerce platforms) into analytical models.
• Drive data quality initiatives, ensuring accuracy, consistency, and integrity of integrated data to maintain high-quality analytics.

Mar 2022 – Aug 2022 · 5 mos · Waterloo, Ontario, Canada · Remote

• Be the first point of contact for customers inquiring about their current mortgage needs.
• Identify and analyze to ensure complete understanding of the customer’s need.
• Provide accurate information and refer customer’s inquiry to relevant mortgage policies and procedures
• Recommend appropriate solutions, products and / or alternative options to resolve customer needs.
• Identify opportunities to sell ancillary products to borrowers.

Feb 2021 – Jan 2022 · 11 mos · Algiers, Algeria · On-site

• Executed analysis of risks and identified risk mitigation strategies.
• Synthesized current business intelligence data to produce reports and polished presentations.
• Analyzed performance metrics to identify opportunities to increase sales.
• Evaluated trends to understand competitive environments and assess current strategies.
• Created and improved intelligence resources to facilitate consistent data management strategies.

Nov 2018 – Feb 2021 · 2 yrs 3 mos

• 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆:
• Design and implement the Risk Management Framework, incorporating various strategies for comprehensive risk mitigation.
• Develop Risk Control & Self-Assessment (RCSA) processes, ensuring thorough risk evaluation across the organization.
• Monitor and report on Key Risk Indicators (KRIs) and Risk Appetite, providing insights into risk exposure.
• 𝗥𝗶𝘀𝗸 𝗠𝗼𝗱𝗲𝗹𝗶𝗻𝗴 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴:
• Design, improve, and manage Risk Models and reporting tools for enhanced risk assessment and mitigation.
• Generate risk exposure reports, including Stress Test and Solvency Assessment, aiding in strategic decision-making.
• Calculate UPR and Outstanding Claims Reserves (IBNR/IBNER), ensuring accurate risk evaluations.
• 𝗥𝗶𝘀𝗸 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻:
• Analyze performance metrics to identify opportunities for sales increase, leveraging insights for strategic decision-making.
• Evaluate trends to understand competitive environments and assess current strategies, minimizing potential risks.
• Prepare reports and presentations synthesizing current business intelligence data for polished presentations.
• 𝗥𝗶𝘀𝗸 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:
• Generate the organization’s overall risk control, utilizing Risk Matrix & Heat Map for comprehensive risk assessment.
• Gather and prepare data for Solvency Capital Requirement calculation, ensuring adherence to regulatory standards.
• Implement data standards and quality monitoring tools to maintain data accuracy and integrity.

Nov 2017 – Oct 2018 · 11 mos

• Design and implement Risk Control & Self-Assessment (RCSA).
• Generating the organization’s overall risk control, using the Risk Matrix & Heat Map.
• Develop, improve, manage and control the Risk Models & reporting tools.
• Design and implement the Risk Management Framework including all related strategies.

Mar 2012 – Nov 2017 · 5 yrs 8 mos · Algiers, Algeria · On-site

• 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 𝗗𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀:
• Create and manage comprehensive dashboards using T-SQL, Access, Excel, Power Query, and Power Pivot. Develop visually compelling reports that simplify complex data into actionable insights, incorporating key performance indicators (KPIs) for stakeholder understanding. Regularly prepare and scrutinize monthly dashboard reports, unveiling trends and anomalies that contribute to informed decision-making processes within the organization.
• 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗥𝗲𝘀𝗲𝗿𝘃𝗲𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:
• Ensure accurate assessment of liabilities and effective financial planning by calculating Unearned Premium Reserve (UPR) and Outstanding Claims Reserves (OCR). Use actuarial methods to predict future liabilities, supporting robust risk management strategies and financial stability.
• 𝗔𝗱 𝗛𝗼𝗰 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗙𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴:
• Conduct dynamic data analysis and forecasts, employing predictive modeling techniques and statistical methods. Utilize sophisticated analytics to anticipate market trends, emerging risks, and potential opportunities, aiding strategic decision-making processes.
• 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻:
• Perform in-depth analysis of insurance portfolios to assess risk exposure, optimize coverage offerings, and identify opportunities for enhancement or diversification. Collaborate closely with underwriters and actuaries to refine pricing strategies and policy structures, aligning them with portfolio performance analyses and market trends.

Apr 2011 – Nov 2011 · 7 mos

• Analyzing development of insurance products
• Providing technical and analytical support of business issues
• Developing pricing plans
• Obtaining industry knowledge and job training

Jan 2007 – Dec 2008 · 1 yr 11 mos