Mar 2023 – Present · 3 yrs 2 mos · Chennai, Tamil Nadu, India · On-site

• Building Freshworks Analytics, a scalable analytics platform powering multiple products with real-time, data-driven insights—enabling better decision-making across the Freshworks ecosystem.
• 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝗰𝗼𝗽𝗲
• Lead end-to-end delivery of mission-critical analytics features across multiple products within the Freshworks ecosystem
• Own architecture and system design for scalable frontend and backend systems using React, TypeScript, Node.js, and Next.js
• Drive development of high-performance analytics dashboards and workflows used by enterprise customers at scale
• Partner with Product, UX, and Backend teams to translate business requirements into scalable technical solutions
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻
• Act as an Engineering Manager for the team—mentoring engineers, guiding technical decisions, and ensuring high-quality delivery
• Drive engineering excellence through code reviews, architectural guidance, and best practices
• Improve team productivity and execution velocity by standardising development workflows and processes
• Contribute to hiring and team growth by interviewing and onboarding engineers
• 𝗜𝗺𝗽𝗮𝗰𝘁
• Enabled seamless analytics integration across multiple Freshworks products, expanding platform adoption
• Improved performance and reliability of dashboards used by enterprise customers
• Reduced technical debt by introducing scalable architecture patterns and better tooling
• Enhanced developer experience and maintainability, leading to faster feature delivery
• 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸
• React, TypeScript, Redux, Node.js, Next.js, REST APIs, Charting Libraries, CI/CD, Vite/Webpack

Jul 2021 – Mar 2023 · 1 yr 8 mos · Chennai, Tamil Nadu, India · On-site

• Powered Digital Transformation for global enterprises by building and scaling Kissflow’s low-code/no-code platform and analytics engine. Contributed to core platform capabilities that helped organizations automate workflows, streamline operations, and drive smarter decisions.
• 𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗜𝗺𝗽𝗮𝗰𝘁
• Built end-to-end features across the low-code platform and analytics modules, enabling users to create workflows and dashboards with minimal technical expertise.
• Developed high-performance UI components and complex form engines using React, TypeScript, Redux, and micro-frontend patterns.
• Collaborated with backend, design, and platform teams to deliver scalable architecture for enterprise-grade customer requirements.
• Enhanced data visualizations and analytics performance used by thousands of business users across the globe.
• Reduced technical debt by refactoring legacy components and standardizing engineering best practices.
• Supported the platform’s scalability during major product launches and high-traffic events.
• 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸
• React, TypeScript, Redux, Node.js, Micro-Frontends, REST APIs, Charts/Visualizations, CI/CD

Mar 2021 – Jul 2021 · 4 mos

• Engineered a Digital Leading Indicator (DLI) product for GE Power to optimize outage management and enhance operational efficiency.
• 𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀
• Designed and developed responsive, high-utility UIs, ensuring smooth user workflows across devices.
• Integrated frontend applications with backend APIs to fetch, process, and display outage and workforce data.
• Improved data visualization accuracy and user experience for field engineers and decision-makers.
• Collaborated closely with global GE stakeholders to gather requirements and translate them into technical features.

Jan 2019 – Mar 2021 · 2 yrs 2 mos

• Led an 8-member engineering team to deliver a Catalogue Product for GE Power, enabling smarter workforce planning and outage trend analysis.
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗜𝗺𝗽𝗮𝗰𝘁
• Guided the team through the entire development lifecycle — planning, implementation, delivery.
• Created an environment of collaboration, mentorship, and ownership, improving team productivity.
• Managed timelines, dependencies, and sprints to ensure on-time delivery of high-impact features.
• Provided continuous feedback and coaching to help team members grow technically and professionally.
• Built visualizations and dashboards that gave GE leaders clear insights into outages and resource needs.

Aug 2017 – Jan 2019 · 1 yr 5 mos · Chennai, Tamil Nadu, India

• Contributed to building Wechatify—an intelligent WeChat marketing automation platform used by brands to engage and retain customers across Mainland China. Helped architect and deliver core modules that improved campaign automation, customer engagement, and multi-channel communication.
• 𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀
• Engineered a lightweight single-page application (SPA) using Angular to streamline user onboarding, event configuration, and campaign management.
• Integrated Angular into the core Wechatify ecosystem, ensuring smooth interaction between the UI, backend services, and marketing workflows.
• Built a real-time customer support tool using Vue.js, enabling brands to manage queries, track conversations, and improve response times.
• Optimized UI performance and implemented reusable components to accelerate development velocity.
• 𝗜𝗺𝗽𝗮𝗰𝘁
• Improved onboarding flow and campaign setup efficiency for end-users.
• Enhanced customer engagement through a smoother support experience.
• Contributed to higher platform stability as usage scaled across multiple regions.
• 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸
• Angular, Vue.js, JavaScript, REST APIs, SPA Architecture, Webpack, CSS Modules

Jun 2015 – Aug 2017 · 2 yrs 2 mos · Chennai

• Played a key role in developing and enhancing the UPoint employee benefits portal—an enterprise platform serving Fortune 500 companies and millions of employees.
• 𝗞𝗲𝘆 𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀
• Built and maintained core UI modules for health, retirement, and financial benefits enrollment.
• Improved portal performance, accessibility, and responsiveness to support large-scale enterprise users.
• Collaborated with backend teams to integrate APIs, streamline data flows, and deliver seamless user journeys.
• Diagnosed and resolved critical production issues, ensuring high availability for corporate clients.
• 𝗜𝗺𝗽𝗮𝗰𝘁
• Directly improved the digital benefits experience for employees across major global enterprises.
• Enhanced overall portal stability and usability during key enrollment cycles.
• Gained foundational experience in large-scale enterprise-grade engineering and secure data handling.
• 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸
• JavaScript, jQuery, HTML/CSS, Enterprise Web Architecture, REST APIs