Apr 2024 – Oct 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Build Supply Chain Finance @indifi

Jul 2019 – Mar 2024 · 4 yrs 8 mos · Greater Bengaluru Area · On-site

• Built an AI-driven MSME lending platform with a unique combination of corporate partnerships, real-time data analytics and Zero touch onboarding
• P&L leader, responsible for driving growth of “AUM” and brand partnerships for the supply chain business
• Built an "Anchor- Led" supply chain business from scratch (zero to one), including BD team, Collection team and Relationship team.
• Directly managing the regulators (incl Central Bank) and helped securing Payment aggregator/Gateway license.

Dec 2016 – Jul 2019 · 2 yrs 7 mos

• SVP- India Cash Management Head & Corporate Banking Operations Risk Management Head for North, East and South Branches (TTS OPS)
• o TTS India -Cash Management Strategy: Automation, Business Analytics (Capacity, Metrics, KPIs, Model, FTE Model/Right Placement, InfoSec strategy, Governance, Process Maps, SLAs R&Rs, and Audits etc.)

Jan 2014 – Nov 2016 · 2 yrs 10 mos

• Vice President (January 2014 onwards)
• Cash Management Operations (All India Clearing Operations Product Operations Group)(October 2012 onwards)
• Clearing Strategy: Design, Implementation, Business Analytics ( Capacity, Metrics, KPIs, Presentations, Model, FTE Plans, Vendorisation /Outsourcing/RightPlacement strategy, Infosec strategy, Policy Adherance, Governance, Process Maps, Documents, SLAs R&Rs, Audits etc)
• Ensuring World Class Clearing platform in India i.e. Implementation of state of art NACH & CTS (Pan India)
• Leading Clearing Initiatives Pan India for improving Controls, Client Engagement & Process Design
• Assistant Vice President (2010 to 2013)
• (Jan 2012- October 2012) Cash Management Operation Head (Gurgaon)- Corporate Customers
• Leading a team of 7 people who are responsible handling the Cash management activities for Gurgaon Customer
• It involved regular interaction with corporate banking customer and providing them World Class Customer Service Delivery.

Jan 2007 – Dec 2013 · 6 yrs 11 mos

• Branch Service Initiatives
• Responsible for ensuring World Class Customer Service Delivery through Branches.
• Part of (3 member) Service initiative team responsible for improving Client Engagement, Process Design & Roll out of Value Added Services - leading to enhanced customer experience.
• It involves: Effective, Objective, Qualitative Monitoring of Customer Feedback and Quality Scores and Implementing Corrective Actions / Process Improvements Improve FCR by Process Improvements, Training, Communication, Education, Proactive Call backs.
• This position also requires regular interaction with Business Managers including Country Business Manager.
• Manager
• (April 2010 to September 2010) Noida ICG Branch Set-up (for Corporate customers)
• This involved building the branch from scratch including Space and Infrastructure requirements, Link upgrade, Setup and Testing of Bank’s Software and Optimisation of all courier routes to the new model.
• (November 2008 to April 2010) Trade Services
• Was handling the Bank Guarantees Desk for Delhi (NCR). My job was to ensure that transactions are processed as per clients’ expectations, without sacrificing on the banks internal controls & regulatory guidelines.
• It involves issuing Guarantees on behalf of our customers for infrastructure projects/Capital Markets transactions; prima facie study of the projects/guarantee and ensure the banks risk is minimal. Member of the Core Bank Guarantees team in India of 5 people
• Required regular Interaction with Local and Overseas Customers of the Bank and managing their Expectations..
• Assistant-Manager
• Cash Management/ Cheque Truncation Project
• Member of core team of 6 people, responsible for implementation of the Cheques Truncation system (CTS) in Citibank N.A.

Mar 2003 – Dec 2006 · 3 yrs 9 mos · Greater Delhi Area

• Associate
• Field-in-Charge and heading a team of 5 (qualified chartered accountant), for the I-GAAP audit of Bharti Airtel Limited (BAL) (Long distance segment).
• Also, part of dedicated team of 5 members working on US-GAAP accounts of Bharti.
• Have helped the Company (BAL), in revising the billing calculations and in turn the revenue of the segment had increased by $1.6 million P.A.
• [ 2003-2006 ] Pricewaterhouse (Assurance Business) New Delhi
• Article Trainee
• Instrumental in changing and redefining the process of capitalizing the Inside Plant Equipments at one of the segment of a BAL.
• Part of “Bharti US-GAAP listing” Project and handled areas such as Intangible amortization and Asset impairment.
• Other clients handled: Hutchison Essar Mobile telecom limited, Infoedge India Private Limited (Naukri.com), British Gas India Private Limited, Erstwhile ITC Hotels limited, Business Standard (All Editions) (ABC Certification), Reckitt Benckiser (India) Limited and GKN Driveline.