Neetu Garg

Operations Associate

Noida, Uttar Pradesh, India11 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expertise in patent and trademark prosecution.
Strong background in client relationship management.
Proficient in updating and maintaining IP records.

Stackforce AI infers this person is a Senior Paralegal with expertise in Intellectual Property services.

Contact

Skills

Core Skills

Intellectual PropertyPatent & Trademark Docketing

Other Skills

ParalegalsCustomer ServiceGood communication skills written and verbal

About

MaxVal is a well-established company that specializes in providing value-added intellectual property services to a global clientele. As a Senior Paralegal my job involves assisting Attorneys in getting an invention patented. Serving IP Shared Services in an In-House client specific team which deals with assisting the U.S. based Patent Attorneys in PCT and National Stage Filing and Prosecution. Ensuring that records are updated on every patent and trademark prosecution stage by preparing draft response and various communication documents and docketing.

Experience

11 yrs 3 mos

Total Experience

3 yrs 9 mos

Average Tenure

6 yrs 8 mos

Current Experience

Maxval group, inc.

5 roles

Manager

Jan 2026 – Present · 4 mos

Assistant Manager

Nov 2024 – Jan 2026 · 1 yr 2 mos

Project Lead

Jun 2022 – May 2025 · 2 yrs 11 mos

Senior Client Success Administrator

Jan 2020 – May 2022 · 2 yrs 4 mos

Responsible for developing customer relationships that promote retention and loyalty. Interacting directly with clients and working closely with clients to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Working with multiple departments within the organization including IP Support Services, Search & Analytics, IP Database Management, and Implementation. Also, taking care of IP Product and Services related training and client demos.

Senior Paralegal

Aug 2019 – May 2022 · 2 yrs 9 mos

Cpa global

2 roles

Senior IP Analyst

Promoted

Aug 2017 – Aug 2019 · 2 yrs · Noida Area, India

To assist Attorneys in getting an invention patented. Serving IP Shared Services in an In-House client specific team which deals with assisting the U.S. based Patent Attorneys in PCT and National Stage Filing and Prosecution. Ensuring that records are updated on every patent and trademark prosecution stage by preparing draft response and various communication documents and docketing.

ParalegalsPatent & Trademark DocketingIntellectual Property

Associate

Aug 2016 – Aug 2017 · 1 yr · Noida Area, India

Exl

Associate

Nov 2011 – Jun 2013 · 1 yr 7 mos · Noida Area, India

Answer calls professionally to provide information about products and services and obtain details of complaints
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments
Follow up to ensure that appropriate actions were taken on customers' requests
Refer unresolved customer grievances or special requests to designated departments for further investigation