Jagjeet Singh

Operations Associate

Delhi, India22 yrs 4 mos experience
Highly Stable

Key Highlights

  • Proven track record in team leadership and management.
  • Expertise in driving operational efficiency and customer satisfaction.
  • Strong business acumen with adaptability in dynamic environments.
Stackforce AI infers this person is a Telecommunications Operations Manager with strong leadership and customer satisfaction skills.

Contact

Skills

Core Skills

Team LeadershipManagementCustomer Satisfaction

Other Skills

Performance ImprovementQuality DeliveryTeam ManagementTeam BuildingCoachingCustomer ServiceSales ManagementBusiness DevelopmentCustomer Retention

About

Experience in managing, leading and developing people from Customer Service level to team level in order to deliver results in fast moving, dynamic environments where priorities need to be handled quickly and efficiently as expected. Strong business acumen, adaptability and resilience; comfortable working with a diverse range of individuals at all levels within an organisation across multiple locations, including virtual teams. Strong Management background and experience in coaching, career Customer Satisfaction and team development

Experience

22 yrs 4 mos
Total Experience
4 yrs 10 mos
Average Tenure
2 yrs
Current Experience

Telus business

2 roles

(OIC) Operations Manager

Promoted

Mar 2026Present · 2 mos

  • Operations Manager at TELUS Business, leading teams, managing KPIs, and driving operational efficiency. Focused on performance improvement, quality delivery, and customer satisfaction.
Team LeadershipManagementCustomer Satisfaction

Operations Team Lead

May 2024Mar 2026 · 1 yr 10 mos

Telus international

Quality Assurance Analyst

Jan 2024Jun 2024 · 5 mos · Gurugram, Haryana, India · On-site

Personiv

2 roles

Quality Assurance Analyst

Dec 2022Jan 2024 · 1 yr 1 mo

Solution Center Specialist

Feb 2021Jun 2024 · 3 yrs 4 mos

Burger dominion

Owner

Jan 2014Jan 2022 · 8 yrs · Delhi Area, India

Barclays

customer account manger

Jun 2012Oct 2013 · 1 yr 4 mos

Convergys intelligent contact

Customer Support Specialist

May 2010Jun 2011 · 1 yr 1 mo · Gurgaon, India

P.s. trophies

Business Owner

Jan 2004Jan 2022 · 18 yrs · Shahdara, Delhi, India

Education

Guru Harkrishan Public School, Loni Road, Delhi

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