Oct 2024 – Present · 1 yr 7 mos

Jul 2022 – Oct 2024 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• 2024 - Attainment - 183% for Q1 & Q2
• 2023 - Attainment - 128%
• 2022 - Attainment - 116%
• ● Developed plans and Sales Leads to close new business within Salesforce’s Enterprise prospect market segment.
• ● Grew accounts rapidly within the first 12 months by providing new account services for customer and company success, achieving a 120% increase in account growth.
• ● Provided accurate forecasting for deals and quarterly revenue, maintaining a forecast accuracy of 95%.
• ● Acted as the primary interface for new prospects and customers, converting 60% of high-potential leads into active
• ● Identified the right customer stakeholders and built connections quickly to drive consensus for deals, resulting in a 40% reduction in sales cycle time.
• ● Worked cooperatively with a wide range of internal stakeholders for deal success.
• ● Built a solid network within Salesforce and customer and prospect accounts to ensure successful deal conversion, achieving a 75% deal conversion rate.
• ● Worked cross-functionally with technical product management, engineering, support, technical sales, and professional services to demonstrate the value of Salesforce and help close business and ensure new customer success.
• ● Acted as a consensus builder inside Salesforce and within customer and prospect accounts to ensure mutually beneficial outcomes.
• ● Understood how we enable customers to be successful with our products and services to help them be innovation leaders.
• ● Educated customers about their industries and offered unique insights to encourage customers to think differently about their business.
• ● Sold value and provided real ROI analysis with our products and services for prospects and new customers, showcasing an average ROI of 150%.
• ● Worked programmatically with prospects and new customers on metrics to show them how to improve their business by properly using Salesforce products and services.

Nov 2014 – Jun 2022 · 7 yrs 7 mos · New York, United States

• Leading client accounts and delivering account growth through deal origination, sales negotiations, financial management, and closure while building substantial value-driven client relationships. Take ownership of the entire sales process, exhibiting accountability for achieving targets and deliver exceptional service to clients.
• Analyse, monitor and Strategize a five-year business growth roadmap for managing directors by identifying key market trends, client and partner feedback, and future sales pipelines. Establish and nurture relationships with key clients, partners, and stakeholders to expand the company's presence and market share in the region.
• Own execution excellence and overall accountability for the experience transformation program across design, execution, and technology; across business, operations, and IT client stakeholders. Generated business for Deloitte US India Professional Services by acquiring large CRM transformational projects from new logos.

Dec 2013 – Nov 2014 · 11 mos · Gurgaon, India

• Led 2 large American Express loyalty programs, nurture client relationships and ensuring budget compliance to align with project plans. Diligently proofread project-related materials, ensuring accuracy / professionalism in client communications. Participate in project meetings and provide status updates to stakeholders
• Performs in-depth research to define the cause of the problem and offers direction to the team to resolve the problem. Implemented quality assurance processes, resulting in improved program / project performance. Communicate findings effectively to stakeholders, propose solutions, and drive improvement initiatives.
• Implement a data-driven process improvement strategy, resulting in more efficient program and resource management. Won 3 loyalty program projects as part of the bid management team, executing a competitive pricing strategy, engaging client stakeholders, and delivering cost-optimized innovative solutions.

Nov 2009 – Nov 2013 · 4 yrs · London, United Kingdom

• Developed business cases for new products and formulated product improvement strategies, working closely with customers. Recommended optimized digital solutions for emerging markets by leveraging local vendor ecosystems and technological capabilities. Interacts with project team and seeks feedback on deliverables.
• Built / maintained partnerships with leading clients to fill gaps in the healthcare product portfolio. Executed product line improvement strategies for respiratory and patient monitoring business segment by categorizing market requirements, and evaluating current gaps based on field data analytics and customer feedback