Shefali Sharma

Director of Engineering

15 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 5 years of experience in Java development.
  • Expertise in Telecom VAS and application integration.
  • Strong background in Agile methodologies and product delivery.
Stackforce AI infers this person is a Backend-heavy Fullstack Developer in the Fintech industry.

Contact

LinkedIn

Skills

Core Skills

Solution ArchitectureProduct DeliveryProduct Feature BuildingTechnical Team LeadershipProcess/system UnderstandingSoftware Development

Other Skills

AI powered botTicket lifecycle managementLLM playgroundSIP stackwebrtc stackLLM integrationPRD groomingFigma understandingDesign toolsApp metricsKubernetesSecurity processesEkyc processCertification stagesDatabase handling

About

•Has 5+ years of experience as Java Developer and sound knowledge in Telecom VAS, Telecom IN and Application Integration with SDP & SMS Based Solutions. • Has experience and worked on Certification with uidai for aadhaar ekyc. • Strong experience in product delivery & support by applying Agile Methodologies. • Technical work experience on Java, J2EE Windows and Linux/UNIX environment with MySQL, Apache2 Web Server, Tomcat Web Server and ServerSocket Application Server. • Specialties: Concurrency Utilities, Collections Framework, Generics, Multithreading. • Database: MySQL - Storage Engines (InnoDB, MyISAM, Blackhole), Replication setups, Triggers, Procedures,Query Optimizations • Frameworks: Spring 4, Rest Api, Redis cache, Hibernate, Quartz API, EHCache, Maven, Log4j, Struts.

Experience

15 yrs 6 mos
Total Experience
7 yrs 9 mos
Average Tenure
10 yrs 5 mos
Current Experience

Paytm

5 roles

Director Software Engineering

Promoted

Apr 2023 – Present · 3 yrs 1 mo

  • Worked on product solutioning and delivery -
  • AI powered bot ( Modality - voice /text )
  • Ticket lifecycle management, web / app interface - interface for agents and end consumer
  • LLM playground offering for the self hosted model.
  • Tech Stack -
  • Transformer model - Model Card understanding
  • Prompt writing for context to LLM ( large language model )
  • Streaming / Non-streaming LLM request/response integration.
  • CRM - ticket management lifecycle building.
  • SIP stack ( pjsua backed ) for telephony calls - backed by voice to voice MSFT integration.
  • webrtc stack for app calling
  • Tools / framework - Litellm / opensip / sglang / cursor / replit / playground - openai, AWS, google / colab integrations for POC runs
AI powered botTicket lifecycle managementLLM playgroundSIP stackwebrtc stackSolution Architecture+1

Senior Engineering Manager

Promoted

Apr 2022 – Apr 2023 · 1 yr

Engineering Manager

Nov 2020 – Apr 2022 · 1 yr 5 mos

  • Product feature building role - PRD grooming / Figma understanding.
  • Design tools - Sequence diagrams / flow charts / Request Analysis Dev SA level 1 and SA level 2 documents.
  • Case study based solutioning.
  • Tech Stack -
  • logins on - App and Web
  • SDK based feature offering ( library bundle with generics / strategy based feature support )
  • Challenge and verifier system
  • Risk assessment - criteria case study
PRD groomingFigma understandingDesign toolsProduct Feature Building

Senior Technical Team Lead

Jul 2018 – Nov 2020 · 2 yrs 4 mos

  • Tech stack --
  • App metrics via ELK stack / Elastic search indexes
  • Kubernetes for staging / mock infra setup
  • Processes Understanding
  • Security of app / backend servers -
  • Vapt scan reports with devops
  • Nginx TLS version
  • Public Traffic rules / security controls on below 2 layers -
  • Akamai
  • Nginx
App metricsKubernetesSecurity processesTechnical Team Leadership

Technical Team Lead - Engineering

Dec 2015 – Jul 2018 · 2 yrs 7 mos

  • Processes / System Understanding developed for below -
  • Manual / Ekyc - Process with Salesforce
  • Certification - Stages covered - Uidai AUA( Aadhaar User Agency ) and KUA ( Kyc User Agency ) for kyc / OTP Ekyc
  • Certification - Pan NSDL
  • Cersai data process stack.
  • Tech stack -
  • Worked on Encryption - Aes
  • Spring boot project
  • Aws platform project setup / Autoscaling
  • Database - Handling encryption on scale.
  • Database - Normalisation 1NF / 2NF
  • Elastic Search - location feature
Ekyc processCertification stagesDatabase handlingProcess/System Understanding

One97 communications limited

2 roles

Senior Software Developer

Promoted

Aug 2012 – Dec 2015 · 3 yrs 4 mos · Noida

  • Involved in Design , Project peer reviews , Application scalability solutions.
  • Product Feature Enhancement.
  • Technologies added -
  • Struts
  • Maven
  • Web service - restful.
  • Designing/ Scaling Solutions ( java. And j2ee)
DesignApplication scalabilityStrutsMavenSoftware Development

Software Developer

Jul 2010 – Apr 2012 · 1 yr 9 mos · Sector 5, Noida

  • Working on VAS Service.
  • Developed and maintained application handling charging of millions of customers.
  • Learnt a lot about concurrency.
  • Database Designing,
  • Replication Setup and Management.
  • MIS (Managing Information System) using Birt Report designing Tool.
VAS ServiceDatabase DesigningMISSoftware Development

Education

Delhi University

Master of Science (M.Sc.) — Computer Science

Jan 2008 – Jan 2010

Delhi University

Bachelor of Science (B.Sc.) — Computer Science

Jan 2005 – Jan 2008

St. Marks

Medical

Jan 1990 – Jan 2005

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