Himanshu Prasad

Operations Associate

Delhi, India7 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in Identity and Access Management.
  • Proficient in using ticketing tools like Zendesk.
  • Strong background in technical support and system administration.
Stackforce AI infers this person is a skilled support specialist in IT services with a focus on identity management and system administration.

Contact

Skills

Core Skills

Identity And Access Management (iam)

Other Skills

Federated Identity ManagementIdentity FederationTechnical AssistanceEnglishSnowCitrix WorkspaceMicrosoft AzureMicrosoft IntuneUser policyNetworkingSystem AdministrationActive DirectorySingle Sign-On (SSO)Office 365Network Security

About

Currently, I am looking for job opportunities where I can get a domain or a platform. I have working experience in SNOW, Active directory, Azure, identity access management, End user services, Assigning license, Adobe Admin console, desktop support, MFA & Zendesk etc. as a ticketing tool. I have worked upon solar-winds as a monitoring tool. Have basic knowledge of sql.Supporting network infrastructure. Followed ITIL pratices.

Experience

7 yrs
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs 6 mos
Current Experience

Github

Support Specialist

Nov 2024Present · 1 yr 6 mos · Remote · Remote

Tata consultancy services

2 roles

Analyst

Nov 2022Present · 3 yrs 6 mos

Federated Identity ManagementIdentity FederationIdentity and Access Management (IAM)

Technical Support Engineer

Nov 2022Oct 2024 · 1 yr 11 mos

Adobe

Technical Support Consultant

Jul 2020Sep 2023 · 3 yrs 2 mos · Noida, Uttar Pradesh, India

Accenture in india

Technical Support Specialist

May 2019Jul 2020 · 1 yr 2 mos · Gurgaon, Haryana, India

Education

Guru Gobind Singh Indraprastha University

Bachelor of Technology - BTech

Jan 2013Jan 2018

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