Nov 2017 – Jan 2020 · 2 yrs 2 mos · Greater New York City Area

• Led the end-to-end overhaul design of the product, involving redesign of the web application, iOS and Android apps and a fresh new homepage. The redesigned platform saw a huge success in terms of conversion and repeat users with conversions increasing by 300%, the annual revenue increasing by 10x.
• Gathered user feedback about the legacy product, and built solutions to existing sales problems by crafting new features like Smart Routing, Cadence, Activities, User Tracking, Easy Imports, Advanced Reporting, Email Automation and many more into the interface. We have been following an Agile Methodology for our product where we keep iterating and testing with different approaches to these solutions every month.
• Introduced a Design Language System across the company, and handing it over to developers for seamless execution.
• Designed and developed the homepage of the product, which helped me brush up my coding skills with HTML, CSS, JavaScript, jQuery, and Sass and also improve discoverability and SEO for the website. You can check it out at www.mapmycustomers.me.
• Building the Internal Dashboard for the company to monitor and manage product usage by our customers, which resulted in a huge reduction in time and money spent behind customer support to handle issues manually.
• Currently working on an internal power-dialer, Mocha for salespeople to make calls and also track their performance in a team

Jun 2017 – Nov 2017 · 5 mos · Bengaluru Area, India

• Worked on BHIM 4.0, incorporated mandates by Bharat Bill Payment Systems and a bunch of new features to the app.
• Built mobile app for India Post Payments Bank, a new initiative by India Post for handling money orders by post.
• Built the Merchants Dashboard for Juspay Fuel, which caters to Hindustan Petroleum petrol pump merchants, helping them keep track of the transactions happening at the fuel stations, getting customized reports, integrating payment services with Payment Service Providers, and reviewing FSM agent performances inside the station.
• Worked on improving the Juspay Logo interaction while processing payments on apps for customers using Juspay Express Checkout like Swiggy, BookMyShow, FoodPanda, Olacabs and many more.

Sep 2016 – Mar 2017 · 6 mos · Bengaluru Area, India

• ScholarGraph is a communicative platform that helps in discovering life at different colleges with the help of trust score algorithm, aided by machine learning to collect, collate and assign credibility to pieces of claimed information.
• Actively maintained the portal over Google AppEngine and Google Cloud.
• Worked on Google Polymer (Polymer is an open-source JavaScript library developed by Google, for building web applications using web components) to build a better User Interface and Experience for the ScholarGraph online portal.
• During the duration of the internship, User Feedback was collected, and the UX was improved
• Invision and Adobe Photoshop were used for creating the design prototypes.

May 2016 – Jul 2016 · 2 mos · Guwahati Area, India

• Worked on the Booksim2 simulator, to implement new Routing Algorithms and Prioritization
• mechanisms that decrease the overall network latencies and give better performance compared to
• conventional bus networks, and existing NoC algorithms for routing and prioritization.

Sep 2015 – Nov 2015 · 2 mos · Bangalore

• Worked as a freelance UI/UX designer for the UI design of the Windows version of the UltraCash app.