Subhrajoy Dutta

Associate Consultant

Delhi, India17 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 16 years of Siebel expertise in CRM solutions.
  • Passionate about integrating GenAI with CRM for operational efficiency.
  • Strong background in financial and telecom domains.
Stackforce AI infers this person is a CRM and GenAI expert with a focus on enterprise solutions.

Contact

Skills

Core Skills

Siebel

Other Skills

PL/SQLSiebel ConfigurationSiebel Order ManagementSiebel EIMSiebel EAISiebel Product CatalogueWeb ServicesIntegrationFinancial and telecom domain knowledgeBusiness AnalysisCRMData MigrationBusiness ProcessRequirements GatheringCustomer Relationship Management (CRM)

About

I'm deeply passionate about making a difference in the world of CRM solutions, particularly with Siebel. Over the last 16 years, I've had the privilege of growing and learning a lot in this field. My journey has taken me through various aspects of Siebel, from development and integration to business analysis and making sure things get done right. Beyond my Siebel expertise, I'm currently diving into the exciting world of GenAI, particularly IBM's WatsonX platform. This exploration is opening up new horizons for me, especially in understanding how AI can enhance customer relationship management and operational efficiency. I'm also actively expanding my knowledge in cloud solutioning, believing strongly that the future of tech lies in its flexibility and scalability. I find joy in the technical side of things, especially when it comes to making Siebel systems like EAI, Configuration, Open UI, Order Management, and TBUI work better for everyone. I've been lucky to apply this passion in both the financial and telecom worlds, which have taught me so much. One of the parts I love most about this journey is working with diverse teams. Together, we've navigated through challenges, making our processes smoother and more efficient. It's the conversations, the shared ideas, and the collective problem-solving that really energize me. I truly believe that great things happen when people communicate well and work together. That's why I always strive to be clear, friendly, and supportive in my interactions. It's about leading with empathy and making sure everyone feels part of the success. If you're interested in chatting about Siebel, technology, GenAI, cloud solutions, or just sharing ideas, I'm all ears. Looking forward to connecting and learning from each other!

Experience

17 yrs 7 mos
Total Experience
4 yrs 4 mos
Average Tenure
7 yrs 4 mos
Current Experience

Ibm

2 roles

Managing Consultant

Promoted

Jul 2022Present · 3 yrs 9 mos

Senior Advisory Consultant

Dec 2018Jul 2022 · 3 yrs 7 mos

  • Siebel
Siebel

Tata consultancy services

Assistant Consultant

Jul 2013Dec 2018 · 5 yrs 5 mos · New Delhi Area, India

Cognizant technology solutions

CRM - Consultant

Jan 2011Jul 2013 · 2 yrs 6 mos · Mumbai Area, India

Tata consultancy services

System Engineer

Aug 2008Dec 2010 · 2 yrs 4 mos · Mumbai Area, India

Education

Institute of Management Technology, Ghaziabad

PG program in Management

Jun 2023Present

Kalyani Government Engineering College

Bachelor of Technology (B.Tech.) — Mechanical Engineering

Jan 2004Jan 2008

Kalyani Government Engineering College

Bachelor of Technology - BTech

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