Subhrajoy Dutta — Associate Consultant
I'm deeply passionate about making a difference in the world of CRM solutions, particularly with Siebel. Over the last 16 years, I've had the privilege of growing and learning a lot in this field. My journey has taken me through various aspects of Siebel, from development and integration to business analysis and making sure things get done right. Beyond my Siebel expertise, I'm currently diving into the exciting world of GenAI, particularly IBM's WatsonX platform. This exploration is opening up new horizons for me, especially in understanding how AI can enhance customer relationship management and operational efficiency. I'm also actively expanding my knowledge in cloud solutioning, believing strongly that the future of tech lies in its flexibility and scalability. I find joy in the technical side of things, especially when it comes to making Siebel systems like EAI, Configuration, Open UI, Order Management, and TBUI work better for everyone. I've been lucky to apply this passion in both the financial and telecom worlds, which have taught me so much. One of the parts I love most about this journey is working with diverse teams. Together, we've navigated through challenges, making our processes smoother and more efficient. It's the conversations, the shared ideas, and the collective problem-solving that really energize me. I truly believe that great things happen when people communicate well and work together. That's why I always strive to be clear, friendly, and supportive in my interactions. It's about leading with empathy and making sure everyone feels part of the success. If you're interested in chatting about Siebel, technology, GenAI, cloud solutions, or just sharing ideas, I'm all ears. Looking forward to connecting and learning from each other!
Stackforce AI infers this person is a CRM and GenAI expert with a focus on enterprise solutions.
Location: Delhi, India
Experience: 17 yrs 7 mos
Skills
- Siebel
Career Highlights
- 16 years of Siebel expertise in CRM solutions.
- Passionate about integrating GenAI with CRM for operational efficiency.
- Strong background in financial and telecom domains.
Work Experience
IBM
Managing Consultant (3 yrs 9 mos)
Senior Advisory Consultant (3 yrs 7 mos)
Tata Consultancy Services
Assistant Consultant (5 yrs 5 mos)
Cognizant Technology Solutions
CRM - Consultant (2 yrs 6 mos)
Tata Consultancy Services
System Engineer (2 yrs 4 mos)
Education
PG program in Management at Institute of Management Technology, Ghaziabad
Bachelor of Technology (B.Tech.) at Kalyani Government Engineering College
Bachelor of Technology - BTech at Kalyani Government Engineering College