Sumiksha Arora

Operations Associate

Delhi, India8 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Managed $15M+ accounts receivable portfolio with high payment rate.
Reduced overdue receivables by 20% through proactive measures.
Led automation initiatives to enhance billing efficiency.

Stackforce AI infers this person is a Finance and Accounting professional with expertise in Accounts Receivable and process optimization.

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Skills

Core Skills

Accounts ReceivableGl ReconciliationCollectionsCash ApplicationDispute Management

Other Skills

Microsoft ExcelAccount ReconciliationCommunicationA/R CollectionsCustomer ServiceDispute ResolutionEvent ManagementCreativity and InnovationTeam CollaborationOrganization SkillsBudgetingAcademic WritingProblem SolvingCritical ThinkingData Interpretation

About

Finance & Accounting professional with 7+ years of experience in Order-to-Cash (O2C), Accounts Receivable, Collections, and Billing operations across IT and BPO sectors. Proven expertise in managing end-to-end AR processes, GL scrutiny, financial reconciliations, and cash application. Experienced in leading small teams, streamlining billing cycles, ensuring compliance, and driving process improvements to enhance operational efficiency and financial accuracy. Career Highlights: ● Managed accounts receivable portfolio worth USD 15M+ annually, maintaining 95%+ on-time payment rate. ● Reduced overdue receivables by 20% through proactive follow-ups, dispute resolution, and process optimization. ● Conducted GL scrutiny, booked provisions, and performed month-end accounting adjustments to ensure financial compliance. ● Supervised and mentored junior associates, improving team efficiency and ensuring adherence to accounting standards. ● Supported internal and external audits with complete documentation and variance reporting. ● Led automation and process improvement initiatives in billing and reconciliations, reducing cycle time and errors.

Experience

8 yrs 3 mos

Total Experience

1 yr 8 mos

Average Tenure

3 yrs 11 mos

Current Experience

Exl

Assistant Manager

Jan 2026 – Present · 3 mos

Ibm

2 roles

Subject Matter Expert

Jun 2022 – Present · 3 yrs 10 mos

Subject Matter Expert

Jun 2022 – Jan 2026 · 3 yrs 7 mos

● Conduct GL scrutiny, reconciliations, and adjustments to maintain accurate financial records.
● Execute knock-off activities, provisions posting, and reversal of prior-period entries to ensure proper accounting.
● Collaborate with user departments for provisioning and prepaid expense accounting.
● Prepare detailed schedules, variance reports, and monthly financial summaries.
● Mentor and guide junior associates in O2C processes and AR operations.

Microsoft ExcelAccount ReconciliationAccounts ReceivableGL Reconciliation

Genpact

Management Trainee

May 2020 – May 2022 · 2 yrs · Noida, Uttar Pradesh, India

● Managed 200+ customer accounts across multiple regions; handled collections for USD 15M+ portfolio.
● Reduced overdue receivables by 20% through structured follow-ups and dispute management.
● Prepared AR aging reports, reconciliations, and collection analysis to support senior management decisions.
● Ensured 95%+ on-time payments while maintaining strong client relationships.

CommunicationA/R CollectionsAccounts ReceivableCollections

Enterprise growth accelerator

Senior Executive Accounts Receivable

Jul 2019 – Nov 2019 · 4 mos · Faridabad, Haryana, India

● Applied customer payments to correct invoices and resolved account discrepancies.
● Coordinated with internal teams to resolve collections issues and improve cash flow.
● Maintained detailed transaction records supporting audit and compliance requirements.

Cash ApplicationA/R CollectionsAccounts Receivable

Ibm

Fin and Admin Business Associate

Jul 2017 – Jul 2019 · 2 yrs · Gurgaon, India · On-site

● Supported Dispute Management and Customer Care teams in resolving billing issues.
● Performed cash application, invoice matching, and managed unapplied cash for accurate AR accounting.
● Collaborated with cross-functional teams to address disputes, ensuring timely resolution.

Customer ServiceDispute ResolutionDispute ManagementAccounts Receivable