Jul 2019 – Jan 2022 · 2 yrs 6 mos · Hyderabad, Telangana, India

• Part of Data Solutions Team and currently working on Big Data and Cloud based Technologies.
• Cloud Migration (Azure): Built framework for migration of legacy Data Warehouse from On-premises to Azure. Leveraged Azure services Blob Storage, ADLS Gen 2, ADF and Azure Databricks to build the ETL framework. Designed the pipelines for production workloads including load performance testing and optimizations. Ingested 5TB+ data using Spark from various data sources. Compute cost was reduced by 40 % with implementation of these pipelines over the course of 9 months
• Payment Integrity Project: Designed and implemented a data pipeline to process structured data by integrating 150 million raw records from various sources tables using Spark and Scala and converted processed data to text extract. Reduced overall license spending by $600,000 a year with framework conversion from Talend to open-source Apache Spark.
• Operational Dashboard Project: Integrated new dashboards and functionalities to web portal to meet project requirements and desired functionality. Developed dashboards using ASP.NET, JavaScript and C#. Reduced daily report processing time by 77% by implementing stored procedures in the web portal with visualizations. Also implemented virtual AI chatbot using open-source Rasa NLU on the dashboard improving customer engagement by 20%.
• ACE (Automated Customer Experience) Bot : Built Chatbot using RASAX framework and integrated it with Salesforce platform which handles messaging though API endpoint. Overhauled experience of more than 1000 users by helping them to get accurate member information which significantly reduced AHT and improved NPS scores.

May 2018 – Jul 2018 · 2 mos · Bangalore

• Built a model which can detect active and inactive tabs in SAP Screens. Used Deep Learning and libraries such as OpenCV and Tensorflow. It was a part of a project named ProcessBuddy which is a bot used to resolve errors of users related to Order placements in SAP Screens.

May 2017 – Jun 2017 · 1 mo · Raipur

• Developed a dynamic website for NIT Raipur.
• Build our own Content Management System(CMS) using php which helps to update the website quite easily.