Vinit Mankodi — Operations Associate
Performance driven & people-oriented Operations Expert with over 18+ years of experience with demonstrated abilities in managing Global Operations with a keen focus on improving end to end customer experience, efficiencies, and operational effectiveness. Strong motivator, team player and a decisive leader with successful track record in leading large teams that provide end to end fraud prevention services and creating risk management strategies in multiple markets like US, UK, India, Canada driven through both voice and back-end operations. Expertise in handling complex and dynamic business innovations, including re-engineering and product development by leveraging partnerships with key support functions and ensuring world class service delivery. An enterprising leader, driven by passion, dedication, and loyalty towards the organization.
Stackforce AI infers this person is a seasoned Operations Expert in the Fintech industry with a focus on fraud prevention.
Location: Gurgaon, Haryana, India
Experience: 23 yrs
Skills
- Operations Management
- Leadership
- Operational Risk Management
- Communication
- Service Delivery Management
Career Highlights
- 18+ years in global operations management
- Expert in fraud prevention and risk management
- Proven leader in enhancing customer experience
Work Experience
Airbnb
Operations Manager (1 yr 4 mos)
Genpact
Assistant Vice President (2 yrs 11 mos)
American Express
Service Delivery Leader (12 yrs 9 mos)
EXL Service
incident Manager (6 yrs)
Education
Master of Business Administration - MBA at Sikkim Manipal University - Distance Education
Bachelor's degree at Madhya Pradesh Bhoj (Open) University