Apr 2022 – Oct 2023 · 1 yr 6 mos

Jul 2018 – May 2022 · 3 yrs 10 mos

• Heading Administration for Bangalore location with close to 1000 employees & 1.5 lac sqft office in 3 different locations. Managing facilities services for different stake holders such as Star Sports, Hotstar, ESPN, Star Suvarna, Asianet & Other GEC channels.
• Heading facilities services - Real estate, Building management, Office Maintenance, Soft Services, Security, Travel, Cafeteria, Pantry Services, Seating Management and Maintenance.
• Project management and execution for new office space or modifications of existing office space.
• Negotiation of terms and conditions for real estate space and lease agreements.
• Formation of admin policies & implementation to ensure sustainability.
• Partner with Procurement and Finance team on efficient vendor selection for all services related to facilities.
• Collaboration with all clients and stake holders for effective operations.
• Planning Budget for Facilities & ensuring cost effective operations.
• Regular link up with leadership team on updates and concerns.
• Event management for inhouse & external events across region.
• Management of utility services & support from building management.
• Ensure all required statutory compliance is followed within the team and end users.

Jan 2014 – Jul 2018 · 4 yrs 6 mos · Bangalore

• Heading Administration services for over 2000 employees working over 6 lakh square feet in 4 different facilities in Bangalore.
• Manage & oversee Asset Management/ House Keeping/ Cafeteria /Security Management at all facilities and production units.
• Manage and ensure that contractors / vendors they are fit for purpose, cost effective and incorporate appropriate Service Level Agreements.
• Manage & oversee the operational health & safety of Employees/Premises & Equipments
• Efficiently administering and managing the annual budgets.
• Efficiently handling special projects/ up gradation and re-engineering of facilities.
• Maintain the Hygienic atmosphere in the kitchen and provide quality of food to the employees.
• Handling ODC’s, Banquet Bookings, Room Bookings, Corporate conferences & Team outing activities.
• Overall maintenance of the Cafeteria help desk which handles lunch and dinner arrangements for regular visitors, VIP Guest and as well as internal meetings & High profile meetings.
• Liaising with the Transportation Department to Ensure the For the Proper Pick and Drop for the Employees.
• Lunch coupons distribution for the employees& Night inspection with respect to all the departments.
• Coordinating with all the team leads on a weekly basis to collect the feedback from their team and taking actions accordingly.
• Proficiently oversee the procurement of consumables and also the hospitality services like Airport pickups/drops.
• Ensuring On time log in and log out of vehicle.
• Ensure the proper training and motivational sessions held for Drivers on safety driving, as they are the core means on ensuring safety. (Training to Drivers and Supervisors on quarterly basis).

Jul 2010 – Dec 2013 · 3 yrs 5 mos · Bangalore

• Ensure smooth function of day to day Supply Chain for Transport Operations.
• Managing operations across functional areas of House Keeping, Transport. Security, Engineering and Cafeteria.
• Handling Security, Housekeeping, Office Boys, Transport, Pantry Boys. Contract Employees
• Responsible to take care of the premises for repair and maintenance, to collect quotation for work and rate negotiation with the vendor and follow-up with vendor to complete the job in time.
• Planning and execution of Planned /Scheduled preventive maintenance activities.
• Liaising and coordinating with external agencies/Vendors for technical support.
• Capacity /Seating management and strategize on organization growth/Space planning
• Handle Event coordination for internal and external events.
• Manage and ensure that contractors / vendors they are fit for purpose, cost effective and incorporate appropriate Service Level Agreements.
• Proficiently manage the general administrative activities, housekeeping, and infrastructure and security management.
• Handle receipts and payments in co-ordination with Accounts Department and vendors/suppliers.
• Forecast administrative expenses every month and reconcile the same with actual expenses in coordination with Accounts Department.
• Ensure all required statutory compliance is followed within the team and end users.
• Creation of SOP for Administration departments that ensure standardization of approach.
• Various Monthly, Weekly and Daily reports sent to Management.
• Organize open house discussion on challenges faced by employees and provide resolutions
• Auditing based on the requirements of the SOX
• Route cause Analysis and resolution plan to improve on the Gaps identified.
• Coordinate with VMO Identifying and building a strong vendor base that meets the organization’s standards
• Assess team performance and provide periodic feedback and work on appraisals.

Jan 2008 – Jan 2010 · 2 yrs · Bangalore

• Ensure smooth function of day to day Supply Chain for Transport Operations.
• Manage complete facilities soft services of office Housekeeping, Cafeteria, Transport and Security services.
• Ensure Team handles escalations in appropriate manner and suitable resolution is provided.
• Monitoring of Access control system, CCTV and provide compliance reports to Management
• Overlook maintenance of Electrical systems, Chillers, DG, UPS, Lifts, Building Management systems.
• provided.
• Coordinate with procurement team on Transport Agreement and RFP.
• Maintain the Hygienic atmosphere in the kitchen and provide quality of food to the employees.
• Overall maintenance of the Cafeteria help desk which handles lunch and dinner arrangements for regular visitors, VIP Guest and as well as internal meetings & High profile meetings.
• Execute Support function Open House discussions
• Co-ordinating with maintenance & plumbing department for all type of Power & plumbing related issues.

Dec 2004 – Apr 2008 · 3 yrs 4 mos · Bangalore - EC

• Worked as Shift Manager – Transport Administration:
• Over all monitoring of the transport desk.
• Handling escalations & providing suitable solution for the same.
• Handling an In built software to allot cabs for over 4000 employees in the company
• Working as a Team manager for 12 members to monitor cabs movements & ensure cabs reach on time.
• Generating rosters & route lists.
• Coordinating with vendors on Transport related issues.(8 Vendors)
• Generating MIS reports, SLA & login adherence reports. Mailing the same to managers.
• Conducting transport inductions for new joinee.
• Generating time sheets & mailing to managers.
• Conducting drivers training.
• Achievements
• Actively involved in building and installation of Transport software for all employees.
• Developing process to ensure safety of female employees using Transport.