Nitin Kumar

Operations Associate

Delhi, India15 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing customer service operations.
  • Strong background in support management.
  • Proven track record in enhancing customer experience.
Stackforce AI infers this person is a Customer Operations Manager with expertise in support management.

Contact

nits11singh@gmail.comLinkedIn

Skills

Core Skills

Operations Management

Other Skills

Support ManagementCustomer Experience

Experience

15 yrs 1 mo
Total Experience
4 yrs 11 mos
Average Tenure
7 yrs 11 mos
Current Experience

One97 communications limited

2 roles

Deputy Manager

Apr 2022 – May 2023 · 1 yr 1 mo · Noida, Uttar Pradesh, India

Assistant Manager

Jul 2018 – Sep 2022 · 4 yrs 2 mos · Noida, Uttar Pradesh, India

Paytm

Customer Service Manager

Jun 2018 – Present · 7 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

Support ManagementOperations Management

Vodafone

Senior Team Lead

Oct 2015 – Jan 2017 · 1 yr 3 mos

Dish tv

2 roles

Team Coach

Aug 2009 – Jul 2015 · 5 yrs 11 mos

Team Coach

Aug 2009 – Feb 2015 · 5 yrs 6 mos

Education

DAV public school

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Nitin Kumar - Operations Associate | Stackforce