Jan 2023 – Present · 3 yrs 4 mos · On-site

• Building Zomato Everyday - https://www.zomato.com/blog/zomato-everyday
• Acting as the engineering manager, built tech for this new business from scratch. Building Inventory management systems and tech to support kitchen operations at scale. The business has already gained a lot of traction and is quickly gaining popularity in Gurugram and Bangalore.

Sep 2022 – Dec 2022 · 3 mos · On-site

• Led a team of 10 developers and worked on scaling Zomato's quick delivery business - Zomato Instant. Scaled it to 3x order volumes during this time.

Mar 2021 – Aug 2022 · 1 yr 5 mos · On-site

• Worked on post order customer support experience team. Built and improved chatbot flows and customer support tools to help provide better resolutions to customer queries while saving costs at the same time. Built many delight features including one click replacement meals and concierge support to help customers better

Jul 2019 – Feb 2021 · 1 yr 7 mos · On-site

• Built fraud prevention systems for Zomato. Created a separate event driven golang based microservice to handle frauds, saving cash burn for Zomato. The service is still in use and handles all fraud based use cases for the company.

Sep 2018 – Jun 2019 · 9 mos · On-site

• - Online Ordering Customer Experience Team. Worked on homepage/cart/ordering flow. Also built gamification features like Zomato Premier League