Rinkal Gupta

Operations Associate

Gurugram, Haryana, India10 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in E-Commerce supply chain management.
Proven track record in operations leadership.
Skilled in setting up and managing large teams.

Stackforce AI infers this person is a Supply Chain Management expert in E-Commerce operations.

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Skills

Core Skills

Operations ManagementSupply Chain Management

Other Skills

Stakeholder CoordinationTeam ManagementSupply OperationsSupply Network PlanningSupply PlanningDemand Supply PlanningP&L OperationsLogistics ManagementSCCommercial OperationE-Commerce Consulting3 PLInventory ManagementLean OperationsWarehouse Automation

About

MBA graduate from Apeejay with core experience in Supply Chain, Operations Planning and Logistics. Highly cross functional skill set spanning Lean Operations, Customer experience & Operations Planning, Warehousing, 3PL management and Marketplace Operations with focus on E-Commerce supply chain.

Experience

10 yrs 1 mo

Total Experience

2 yrs 9 mos

Average Tenure

1 yr 10 mos

Current Experience

Zepto

2 roles

Senior Manager II

Oct 2025 – Present · 6 mos

Senior Manager I

Jun 2024 – Present · 1 yr 10 mos

Successfully managing the entire Dark Store operations of ~50 stores in Lucknow & its nearby cities.
Successfully setup the entire Dark store operation from scratch in here.
Led the UPE region to be on top at Pan India level in all the operational metrics.
Active coordination with multiple stakeholders including ( RE, Project, Central Ops, HR & Finance ) to ensure the smooth ops.
Team size is ~900 people.

Operations ManagementStakeholder CoordinationTeam ManagementSupply Chain Management

Flipkart

2 roles

Department Manager

Jan 2022 – Jun 2024 · 2 yrs 5 mos

Assistant Manager I

Sep 2020 – Dec 2021 · 1 yr 3 mos

Leading the Outbound operations for Flipkart grocery warehouse. (Daily dispatches -1.8 lacs unit)
Managing a team size of 400 employees.
Managing customer centric metrics, which includes RTO, PRTO.
Previously led the Flipkart Grocery IB & Inventory operations of 2 WH in North.
Led the grocery operation set up of two new warehouses for Flipkart (2.5 lac sq. ft. & 1.32 lac sq. ft.)

Supply OperationsOperations ManagementSupply Chain Management

Myntra

M1 - Operations

Aug 2018 – Sep 2020 · 2 yrs 1 mo · Gurgaon, India

Led Marketplace IB Operations team
Responsible for maintaining Marketplace IB metrics (Order Cancellations, I2P TAT, Consolidation & GRN speed)
Part of innovation team for shipment consolidation, improvement in CPU and speed of fulfillment.
Responsible for error reduction and hygiene improvement across value chain.

Aaj enterprises pvt. ltd.

Operations Manager

Dec 2015 – Jun 2018 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Part of the AAJ Team in all three locations (Greater Noida, Bangalore & Sonipat)
Managed warehousing and distribution operations.
Applied cost saving methods in dispatch.
Maintained physical condition of warehouse by planning and implementing new design layouts.
Part of the innovation team at AAJ